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@Preshy_Presh_ Family chats, babyβs own playlist and a sorted day? Thatβs a 10/10 start πΆπ±
Your phone is the real MVP, and your little one has the best DJ in town π§πΆ Staying connected to the people who matter most is exactly what Capitec Connect is all about π
@Light_Kganya We're sorry about the way your case was handled and that the outcome did not meet your expectations. We appreciate that the licence disc was delivered, but we understand that this wasn't the resolution you had chosen. Thank you for sharing your feedback with us. β€οΈπ
@RoderickSkinner Hello @RoderickSkinner, lotto has not been discontinued, and clients can still play via *120*3279#. The current issue only affects playing through the app, and our teams are working with the service provider to resolve it. Thank you for highlighting the website information.
@neezylove02 Thanks for the kind words! π We're committed to helping our clients stay safe by providing tools that make it easier to verify information and protect themselves from scams. Stay vigilant and thank you for banking better with us.
@Patovipir Hello Medwin, this is not the kind of experience we want for you and apologise for the delay in communiction. Kindly DM us with your details so that we check if there are any updates available π
@LucWorld32 Absolutely! ππ±
Staying connected to the people who matter most shouldn't be complicated. With Capitec Connect, you can enjoy affordable data, airtime and voice bundles right from your Capitec app. π
@Lerato_thandoN@NkanyeziKubheka Thanks for sharing your experience! We're glad you're enjoying the low fees and linked profile feature. It's great that you can monitor the account while your child remains in control of their funds. π
@Vincent23028 To send us a private message on X (Twitter), please click on our profile @CapitecBankSA and select the Message (envelope) icon. If you're unable to send a DM, please ensure your X app is updated and that direct messaging is enabled on your account.
@Magnoliia_ Hello @Magnoliia_, we're sorry about your experience and the way you were treated. We've received your DM and will respond to you there so we can assist you further. β€οΈπ
@Vincent23028 Hello, we're sorry to hear that you haven't received your licence disc yet.
Please send us a private message with your ID number and vehicle registration number so we can assist in checking the status for you. π
@Baby_Brown38 We understand your frustration. Our team is doing their best to investigate the matter and is working diligently to resolve it as quickly as possible. We appreciate your patience and will provide feedback as soon as an update becomes available.
@iamramonthomas@MichaelJordaan@BankZeroSA We're sorry to hear about your experience. Please note that credit card applications are subject to qualifying criteria and affordability assessments. If you no longer wish to receive updates regarding your case, we will share your request with the team and ask them to take note.