Capitec

Join 26 million South Africans who bank smart and pay less with our affordable banking solutions. 24hr Client Care 0860: 10 20 43 | WhatsApp: [phone].

[Capitec @CapitecBankSA]

@Skhuciti @StandardBankZA @FNBSA @Nedbank @flashgroup_za @KazangAfrica Hello Skhumbuzo, thank you for your feedback. We’re always exploring ways to improve our services and appreciate suggestions like these. We’ll share your feedback on cash send integrations with the relevant team for consideration.

[Capitec @CapitecBankSA]

@Spheza89 Hello Sphesihle, thank you for the update. We're pleased to hear that the investigation has been completed and that your complaint has been resolved. Thank you for your patience throughout the process and for giving us the opportunity to address your concerns.

[Capitec @CapitecBankSA]

@Mdit1Vmditshwa @za_lottery Hello Vuyolwethu, thank you for reaching out. Lottery winnings are paid once the claim has been processed and validated. Please DM us your details so we can look into the this and assist.

[Capitec @CapitecBankSA]

@ThabangTye Aowa, Thabang 😂 Airtime Advance ke ya airtime fela. Botlolo ya Hennessy yona e tla nyaka tšhelete. 😅

[Capitec @CapitecBankSA]

@NdoniMathenjwa_ Hello NdoniMathenjwa, we're sorry to hear this. We responded via DM on the 17/09/2026 on the steps required for a refund. Please have a look when you have time.

[Capitec @CapitecBankSA]

@someoak2 Hello someoak, thank you for reaching out to us. We're unable to confirm at this stage.

[Capitec @CapitecBankSA]

@Kh4nyi_kekana Hello @Kh4nyi_kekana, thank you for reaching out. We understand how frustrating this must be. Please DM us your account number for us to assist you.

[Capitec @CapitecBankSA]

@BRIDGETboikanyo Hello @BRIDGETboikanyo, we can submit a recall request for the payment. The recall process can take 14 business days and requires the receiving bank’s cooperation; therefore, the return of the funds is not guaranteed.

[Capitec @CapitecBankSA]

@4evabigdawg Hello thugnificent, no documents are required.

[Capitec @CapitecBankSA]

@Fiona10981498 Hello Fiona10981498, we understand your frustration. We'll follow up on the matter and provide feedback soonest.

[Capitec @CapitecBankSA]

Don’t sleep on this WhatsApp recharge reward. 📱

Recharge your Capitec Connect SIM with R10 or more and get 500MB (30-day) free WhatsApp data every month.

That’s more chats, calls and voice notes on us. Plus, calls to other Capitec Connect numbers are free. 😁

[Capitec @CapitecBankSA]

@chan_Nav Thank you for the update. We're pleased to hear that you were able to speak with Babalwa and that a resolution is in progress. We appreciate your patience and cooperation, and we trust the matter will be resolved today.

[Capitec @CapitecBankSA]

@MkMagz Hello Magz, thank you for reaching out. We’re sorry to hear about your experience. If the account has been handed over, you will need to contact Finwick Boshoff Inc. directly to escalate the matter and request a formal investigation.

[Capitec @CapitecBankSA]

@BulelwaMamani Kindly DM us your details so we may have a look at the matter.

[Capitec @CapitecBankSA]

@mojelamphoza Hello @mojelamphoza, thank you for reaching out. Could you please DM us your account number for us to investigate the transaction?

[Capitec @CapitecBankSA]

No queues. No complicated steps. Just simple money transfers across Africa.
Send money anytime, from wherever you are with your app. You can send up to R25 000.

Sign in on your app, tap Transact then Cross-Border Money Transfers to
get started.

#BankOnBetter. FSP46669

[Capitec @CapitecBankSA]

@THETJi1 Hello @THETJi1, thank you for reaching out. No, the app does not have dark mode, but we will share your feedback with our app team. 🙂

[Capitec @CapitecBankSA]

@JNama34483 Hello @JNama34483, thank you for reaching out. We're sorry that you experienced this. Could you please DM us your account number and the details of the fraudulent transactions for us to investigate?

[Capitec @CapitecBankSA]

@MuziNzama Flowers received. 💐💙❤️ And wow, “it never buffers” is the kind of compliment we'd frame.😊We’re glad Capitec Connect is keeping you connected without missing a beat. 📱

[Capitec @CapitecBankSA]

@rondovazous You're welcome.