@FortunateMadolo Hi there, we are sorry to see this as we always want our customers to receive good quality products. Please DM us with images of the product batch number, your full name, cellphone number and email address, so we can follow up and address this.
@ChukuduElvis Hi Elvis, we're sorry to see this, as we always strive to provide our customers with good-quality products. Please send us a DM with clear images of the product packaging, batch number, copy of the till slip, your cellphone number and email address.
@Beautiful26999 Hi Rachel, thanks for reaching out to us. We are sorry to hear about your experience. Please DM us the till slip, images of the product with sell by date and confirm your contact details so we may best assist.
@Tiyiselani_TP You can view all our catalogues here: https://t.co/41dPXfqPPD or via WhatsApp on 087 240 5709. To search for a product, first select your preferred store. Then go to โBrowse Storeโ and choose the โFind a Product in this Storeโ option, or view the available leaflets.
@Jahseedjo Hi there, thank you for reaching out. We are sorry for any inconvenience caused, as this is not the level of service or standard we aim to provide. Please DM us your mobile number and the date you experienced this so that we can look into this for you.
@destinyy_w Hi there, weโre sorry to hear this. Food safety is extremely important to us, and we want our customers to always receive the best quality products. Please DM us images of the product, expiry date, till slip and mobile number, so we can assist you.
@simphiwesisipho Hi there, we are concerned to hear about this. Please note that we will be escalating this to management so that this can be addressed at the store. Should you require feedback on your complaint, please DM us your contact number so that we may assist you further.
@mbuso33569 Hi Mbuso, thank you for reaching out. We're truly sorry to hear about your experience. Kindly DM us a copy of your till slip and your cellphone number so that we may best assist you.
@BandileMB Hi there, we apologise for any inconvenience caused. Please DM us with your contact details and kindly confirm which Shoprite store you visited, so we can address this with our team.
@happsmokh1 Hi Happy, thanks for reaching out. We apologise for your experience. We will address your concerns with the store management team. May we contact you on the number ending in 3415?
@Cmbulele_Mag Hi there, thank you for reaching out to us. We apologise for the experience you had. Please direct message us more information so that we can address your concerns.
@OhhhhRey Hi there, we apologise for any inconvenience caused. Kindly send us a direct message with the store name, so we can address this with the store management internally.
@ekseitsray Hi Ray, we apologise for the inconvenience. Please inbox us your contact details, Xtra savings card number and the nearest store, so we may best assist.