Samuel Mwakio

A hard working Kenyan

[Samuel Mwakio @SamuelMwakio]

@qatarairways How does one handle this, a connection flight has been changed to arrive one hour later than scheduled, and this is impacting the next flight as it would have already left by then. Could you please provide solutions since contacting you has been in vain!

[Samuel Mwakio @SamuelMwakio]

@UseLemfi money transferred more than 72 hours ago but beneficiary is yet to receive value. Refer to request 3019168

[Samuel Mwakio @SamuelMwakio]

@TammyCuthbertG @elonmusk @POTUS 😁😁 this is very true! Some of the bags rip on the way and I’ve experienced this one store whose bags always smell cigarette smoke!!!

[Samuel Mwakio @SamuelMwakio]

@FinCENnews @CFPB

[Samuel Mwakio @SamuelMwakio]

@sendwaveapp the countdown continues, transaction still pending and no explanation has been provided. I think this qualifies as a valid case to make to FTC - Bureau of Consumer Protection

[Samuel Mwakio @SamuelMwakio]

@sendwaveapp the countdown continues, transaction still pending and no explanation has been provided. I think this qualifies as a valid case to make to FTC - Bureau of Consumer Protection

[Samuel Mwakio @SamuelMwakio]

@sendwaveapp one week now and my transaction is still pending and no one is reaching out to shade any light on what the outstanding issue is. I hope the money is accruing interest for me

[Samuel Mwakio @SamuelMwakio]

@StanbicKE Why do you only have a mobile money transfer payment option on the online shares trading platform, and request for paper instructions to do a bank transfer? I feel like this is a strategy to retain deposits, however it is very inconvenient to customers

[Samuel Mwakio @SamuelMwakio]

@sendwaveapp transaction in pending state for a week now! Customer support is paralyzed and cannot offer any help other than promises of a resolution in 24 hrs. Looking forward to earn interest for all the time you’ve held my money

[Samuel Mwakio @SamuelMwakio]

@sendwaveapp My transaction is pending since last week Friday. I’ve been calling your support all week, all I’m getting is that it’ll be completed in 24hrs, it’s one week now and Sendwave is still holding my money! I hope I’ll get it back with some interest.

[Samuel Mwakio @SamuelMwakio]

@sendwaveapp transaction pending for over 10 hours because your compliance needs a Gov photo ID for the recipient, who in contrast happens to be the sender. How inconvenient and nonsensical!

[Samuel Mwakio @SamuelMwakio]

@TaptapSend you don’t respond to emails and all your agents have the same message when you call them “I’m going to escalate your issue and you’ll receive an email as soon as possible “.

[Samuel Mwakio @SamuelMwakio]

@TaptapSend what’s the TAT for reviewing documents. It’s been seven days, you don’t reply to follow up emails, your agents don’t have basic information on the SLAs-they just keep saying that the ‘senior people will revert’!!!

[Samuel Mwakio @SamuelMwakio]

@Safaricom_Care @sylmulinge Best 20 year anniversary gift you could give me is resolve the issue with my line. You deactivated, and now having it reactivated hasn't worked so far - 1-3CNIM86Q

[KCB Kenya @KCBInKenya]

Keep it up!! #KCBlovesyou #sustainingCXExcellence #csweek2018

[Hellen Ayoo @AyooHellen]

Happy Wednesday from #kcbnyeri #KCBMakesItHappen #CSWeek2016 @mansolo07 @SamuelMwakio @karumbak @VictorWanyumu

[Samuel Mwakio @SamuelMwakio]

"@AyooHellen: We can't help it at #kcbnyeri because #KCBMakesItHappen #CSWeek2016 #KCBLovesYou @karumbak @SamuelMwakio

[Samuel Mwakio @SamuelMwakio]

@AyooHellen should we review banking hours at nyeri?

[Samuel Mwakio @SamuelMwakio]

#KCBLovesYou

[25th June 2024 ✊🇰🇪 @kuirab]

"In life you have to be a hawker of hope" @KCBGroup HR Director @Saagite #KUCareerWeek @MwauraKimani

[Samuel Mwakio @SamuelMwakio]

@ntvkenya #grave matters we got to kno the truth- the end justifies the means. Doubt if CS would've rewarded them if graves were found