@marcjacobs My shipment has been on hold since Jan 2, 2026 (07:25) with status “Exception.” It’s now been 14+ days. Customer service gives a new story every time — bad weather, third-party delay, still “investigating.” No delivery, no lost declaration, no resolution.
@DHLexpress My shipment has been on hold since Jan 2, 2026 (07:25) with status “Exception.” It’s now been 14+ days. Customer service gives a new story every time — bad weather, third-party delay, still “investigating.” No delivery, no lost declaration, no resolution.