Sandy

Student for life | The more I learn, the less I know | Movie Buff | Voracious Reader | Entrepreneur | Proud Indian
(Views are personal, Retweets≠Endorsements)

[Sandy @Sandy72396782]

@ICC Brabourne Stadium at Mumbai. It was built in honor of Lord Brabourne, former Governor of Mumbai, for 300-odd rupees in the 1930's. Tata Power has installed here, the world's largest solar rooftop on a cricket stadium

[Sandy @Sandy72396782]

@airtelindia @Airtel_Presence

[Sandy @Sandy72396782]

@airtelindia @Airtel_Presence Why we are contnue to suffer for no fault of ours. We have reposed our trust in Airtel at a dozen locations and in return we are being treated like vagrants begging for a reliable service and a quick resolution of our tickets

[Sandy @Sandy72396782]

@airtelindia @Airtel_Presence ) The engineer visits kept getting rescheduled and engineers kept getting reassignned for no reason.

[Sandy @Sandy72396782]

@airtelindia @Airtel_Presence Kindly note

In all these four times, the assigned engineers did not pick up their phones or called us back On rare occassions if they picked up, their tone was derogatory and rude & they had the nerve to advise us to take broadband from elsewhere

[Sandy @Sandy72396782]

@airtelindia @Airtel_Presence We are shocked at this alarming regularity of Broadband downtime and that too for a business which is heavily dependent on availability of Broadband.We have Airtel over a dozen locations and virtually all our eggs are in one basket.

[Sandy @Sandy72396782]

@airtelindia @Airtel_Presence 22nd March 2024 - Ticket Id: 702942045773824 (Resolved in 2 days) 5th March 2024 - Ticket Ids: 10383321510, 10385451831 (Resolved in 5 days)

[Sandy @Sandy72396782]

@airtelindia @Airtel_Presence In less than last 30 days, Broadband for our Airtel Xstream Fiber/Fixedline ID 017245100767_dslhas been non functional for 4 times. 14th April 2024 -Ticket Id: 10408959265 (Not resolved) 9th April 2024 -Ticket Id: 10404059509 (Resolved in 2.5 days)

[Sandy @Sandy72396782]

@airtelindia @Airtel_Presence Once again, the Broadband is out of order. Request no. for our Airtel Xstream Fiber/Fixedline ID 017245100767_dsl is 10408959265. This is the 4th time in 1 month that Broadband is non functional and yet again, assigned engineers not picking up phones

[Sandy @Sandy72396782]

@airtelindia Please change the name airtel cares to airtel doesn't give a f---

[Sandy @Sandy72396782]

@airtelindia Our Broadband is not working for the last 6 days (Ticket Ids: 10383321510, 10385451831). Four times engineers have been assigned but none of them have cared enough to visit the location. The phone number provided for technicians is not responding despite dozen calls

[Sandy @Sandy72396782]

@airtelindia Barely 1 month since this very broadband was out of order for 6 days, yet again it is non operational for last 2 days. Request no. for Airtel Xstream Fiber/Fixedline ID 017245100767_dsl is 10404059509. The assigned engineer was extremely rude, apathetic.

[Sandy @Sandy72396782]

@airtelindia We are at our wit's end now with long disruptions at such alarming regularity coupled with insensitive and inordinately long resolution times.

[Sandy @Sandy72396782]

@Airtel_Presence Can you give us 1 reason to stay with you and to not move on to some other service provider

[Sandy @Sandy72396782]

@airtelindia Broadband Out-of-Service Request No. 398250979008512 - Pending for 2 days. Service Engineers getting assigned amd then re-assigned with new resolution times and no one bothering to pick up their phones. Lethargy and Apathy has drilled down to the grassroots

[Sandy @Sandy72396782]

@Airtel_Presence Barely 1 month since this very broadband was out of order for 6 days, yet again it is non operational for last 2 days. Request no. for Airtel Xstream Fiber/Fixedline ID 017245100767_dsl is 10404059509. The assigned engineer was extremely rude, apathetic.

[Sandy @Sandy72396782]

@Airtel_Presence We are at out wit's end now with long disruptions at such alarming regularity coupled with insensitive and inordinately long resolution times.

[Sandy @Sandy72396782]

@Airtel_Presence Interesting case study - Pls see if the assigned engineer picks up a call from your end -Hi, your service request no. 398250979008512 has been assigned to engineer Sudhir kumar (08047399527). He will contact you between (28 Mar 2024 10:00 AM - 11:00 AM)

[Sandy @Sandy72396782]

@airtel Oh! Airtel, the fall from grace is complete. Congratulations!!

[Sandy @Sandy72396782]

@airtelindia We would appreciate if you could cut to the chase and tell us to exit on account of your inability to service customers

[Sandy @Sandy72396782]

@airtelindia Your service team is clearly either overworked or have developed a lackadaiscal and an indifferent attitude towards your customers.