Sanidhya Soni

Student

[Sanidhya Soni @SanidhyaSoni17]

@AmazonHelp No solution only reply and acknowledgement of tweets. Worst customer experience, contously following up with this team since last 4 months but being a prime member I can't place order and Amazon is using my prime membership fee for free as every order I placed cancelled by them.

[Sanidhya Soni @SanidhyaSoni17]

@AmazonHelp It's been over 3 months sorry 4 months welcome july... since my order was cancelled. Despite countless emails, support calls, and follow-ups, no resolution has been provided.

[Sanidhya Soni @SanidhyaSoni17]

@AmazonHelp Three months, countless follow-ups, multiple support calls, and still no resolution. Instead of helping, my latest customer support call was disconnected midway. I have the recording available. Is this the level of service Prime members should expect? Please escalate and resolve.

[Sanidhya Soni @SanidhyaSoni17]

No solution provided yet.
Being a prime membership Worst customer experience I have ever experienced.

[Amazon Help @AmazonHelp]

@SanidhyaSoni17 We've responded to your concern via DM, kindly check.

-Ruheena

[Amazon Help @AmazonHelp]

@SanidhyaSoni17 We've responded to your concern via DM, kindly check.

-Ruheena

[Sanidhya Soni @SanidhyaSoni17]

@AmazonHelp It's been over 3 months since my order was cancelled. Despite countless emails, support calls, and follow-ups, no resolution has been provided.

[Sanidhya Soni @SanidhyaSoni17]

@AmazonHelp Dear Khan
May I know how to proceed on this.Following for the same issues for the last three months.

[Sanidhya Soni @SanidhyaSoni17]

@AmazonHelp @60Secs2LiveBy But Erika I am facingvthe same problem
Mailed your team but no solution provided yet.

[Sanidhya Soni @SanidhyaSoni17]

@AmazonHelp Three months, countless follow-ups, multiple support calls, and still no resolution. Instead of helping, my latest customer support call was disconnected midway. I have the recording available. Is this the level of service Prime members should expect? Please escalate and resolve.

[Sanidhya Soni @SanidhyaSoni17]

Sathya please share the link again , it was expired by the time, I checked
@AmazonHelp
@jagograhakjago

[Amazon Help @AmazonHelp]

@SanidhyaSoni17 We get your concern. Please connect with our team here : https://t.co/gvPGCIrrLb and our team will assist you accordingly.

Please be informed that the link mentioned will stay active for 1 hour.
-Sathya

[Sanidhya Soni @SanidhyaSoni17]

@AmazonHelp @AmazonHelp It's been over 3 months since my order was cancelled, and despite multiple emails, customer care interactions, and follow-ups, I still haven't received a resolution. As a Prime Shopping Edition member this ongoing issue is wasting membership benefits.#CustomerSupport

[Sanidhya Soni @SanidhyaSoni17]

@AmazonHelp Dear Khan
May I know how to proceed on this.Following for the same issues for the last three months.

[Sanidhya Soni @SanidhyaSoni17]

Dear khan
May I know how I can follow up with the Account specialist team? @AmazonHelp

[Sanidhya Soni @SanidhyaSoni17]

@AmazonHelp Dear Khan
May I know how to proceed on this.Following for the same issues for the last three months.

[Sanidhya Soni @SanidhyaSoni17]

Waiting for your revert on this.

My issues still open no one to direct me for this. I am raising my complaints via mail and customer care for the last three months. @AmazonHelp

[Sanidhya Soni @SanidhyaSoni17]

Dear khan
May I know how I can follow up with the Account specialist team? @AmazonHelp

[Amazon Help @AmazonHelp]

@SanidhyaSoni17 Request you to follow up with our Account Specialist team for any further assistance on this.
-Khan

[Sanidhya Soni @SanidhyaSoni17]

Waiting for your revert on this.

My issues still open no one to direct me for this. I am raising my complaints via mail and customer care for the last three months. @AmazonHelp

[Sanidhya Soni @SanidhyaSoni17]

@AmazonHelp No help simply delegate the issue to OFM team and I had sent multiple mails to them but no reply yet.

[Sanidhya Soni @SanidhyaSoni17]

@AmazonHelp No help simply delegate the issue to OFM team and I had sent multiple mails to them but no reply yet.

[Sanidhya Soni @SanidhyaSoni17]

@AmazonHelp Reraise the complaint today hope we can connect and solve my problem
Still the same issue I am facing.

[Amazon Help @AmazonHelp]

@SanidhyaSoni17 Sure. Here is the new link: https://t.co/exhxT4iTJR
-Anantha

[Amazon Help @AmazonHelp]

@SanidhyaSoni17 We'd like to help you with this. Please connect with our team via chat by clicking this link here: https://t.co/koioqkGGqW, and our team will assist you accordingly.

Please be informed that the link mentioned will stay active for 1 hour.

-Ruheena

[Sanidhya Soni @SanidhyaSoni17]

@AmazonHelp no support provided communicating the same I do share the chats ss in personal messages
@jagograhakjago

[Amazon Help @AmazonHelp]

@SanidhyaSoni17 We'd like to help you with this. Please connect with our team via chat by clicking this link here: https://t.co/koioqkGGqW, and our team will assist you accordingly.

Please be informed that the link mentioned will stay active for 1 hour.

-Ruheena