murali sankar

[murali sankar @SankarTvpm]

Understand a part of #MDRCharges goes to payment Apps. @UPI_NPCI @RBI @nsitharaman Req to promote #BhimApp and reduce that part of MDR. Sharing with Pvt payment apps like @Paytm @PhonePe not in the interest of Public. Multiple times highlighted #upilite money loss thru these Apps in 2025 May, no action taken by the apps & GOI agencies. So, reconsider sharing MDR to payment apps. Promote Bhim App

[murali sankar @SankarTvpm]

@AxisBank @AxisBankSupport My post on 19/8 reg. Denial of Welcome Gift for Magnus-Cr.Card for about 2 months, even aftr paying the initial paymnt of Joining fee:12.5K+GST+normal Bills. AXIS raised 2 tks viz. 260819817472 (19/8), 260826280952 (27/8). But, I'm Yet to receive the Welcome gift coupons. Instead, send a link, telling me go to some site & try to get it myself. With yrs of Banking experience, never faced such arrogance/anti customer attitude from any Bank other than AXIS. @RBI yet to act on such open offenses/anti-customer actions by banks @nsitharaman @nsitharamanoffc @PMOIndia kindly note. And the Gift they offered as per brochure-never even heard of or useful to a customer. AXIS is categorical that, wont change policy to support customer. (Appreciate KTKB, ICICB for excellent customer rapport).
GenZ should take up the issues of BBGEN. In spite of multiple PVT messages, they never shown the courtesy of sending the welcome coupons due to the customer.

[murali sankar @SankarTvpm]

@HDFC_Bank My experience is totally different, when made a complaint approx a month ago, about a fraudulent move by the bank team, so far no action taken. But they washed off their hands, disowning the issue

[murali sankar @SankarTvpm]

@AxisBank how long customer should wait for your reply. If you are unable to give the welcome rewards in a mode that is useful to the customer, i request better you may cancel card and refund the Rs 12500 paid without interest. Post card hotel/Yatra/Lux offered are not in the benefit of Customer since uncommon brands. @nsitharaman @PMOIndia @RBI req to investigate the credit card promotion, related customer grievances seriously. To login Axis Bank App thru Cr Card mode, asking for CVV, against RBI guidelines.

[murali sankar @SankarTvpm]

@AxisBank
@AxisBankSupport Promptd by cust. care, thru App aplied & got Magnus Cr Card-entry fee 12.5k-Entitled to get welcme vouchrs worth 12.5k aftr due paymnt of bill. Didn't get, so calld custcare. told me goto website etc.all banks give vouchrs thru app/mail. AxisB to ensure, vouchers are delivered promptly thru App or mail. @RBI @nsitharaman @PMOIndia May act upon customer grievances. The vouchers given by Axis is of minimal use for customer compared to KtkB& ICICIB etc.

[murali sankar @SankarTvpm]

@AxisBank
@AxisBankSupport Promptd by cust. care, thru App aplied & got Magnus Cr Card-entry fee 12.5k-Entitled to get welcme vouchrs worth 12.5k aftr due paymnt of bill. Didn't get, so calld custcare. told me goto website etc.all banks give vouchrs thru app/mail. AxisB to ensure, vouchers are delivered promptly thru App or mail. @RBI @nsitharaman @PMOIndia May act upon customer grievances. The vouchers given by Axis is of minimal use for customer compared to KtkB& ICICIB etc.

[murali sankar @SankarTvpm]

@HDFCBank_Cares @RBI @nsitharamanoffc @HDFCBank Today morning onwards, DM reply given to HDFC care. No resolution yet. Instead of gathering internal information, keep asking queries to the petitioner. Pl expedite the resolution after due investigation.

[murali sankar @SankarTvpm]

@RBI @nsitharaman @HDFC_Bank @HDFCBank_Cares Fraud report-call by Kochi office, offered Credt Card, sent link, collectd data succesfully. calld again, prompted to take PM Insurnce scheme. Result-No card issued. 4 times complaind CusCare to inquire, why data collectd.

[murali sankar @SankarTvpm]

@HDFCBank_Cares Already sent the details thru DM. Pl revert

[murali sankar @SankarTvpm]

@velumania Indeed it's a great achievement inspite of all the troubles undergone. Both poverty and inequality to be eradicated from our society.

[murali sankar @SankarTvpm]

@PharmeasyB @pharmeasyapp @FinMinIndia @RBI @PralhadJoshiOfc All apps keep Custmr paymnt details per RBI rules, with provision 4 edit/delete Excpt Pharmeasy. Custmr can't see it except while makng paymnt. Mailed to them for transparncy & delete my details. Req. GOI to enforce

[murali sankar @SankarTvpm]

@pharmeasyapp
@PharmeasyB You r keeping custmr fin details without provision for editing/deleting or even viewing except at paymnt time.highly objectionable. Multiple times called Ccare no response.

[murali sankar @SankarTvpm]

@nsitharaman @FinMinIndia Ji, @TheOfficialSBI needs 10days for complnt resolution, even for a PPFAC closure. writn req givn on 4th Aug, yet to credit. 8th 1st escalation, reply by cust care, resolution within 10days!.Total 15days. REQ @RBI strong action for imprving custcare.

[murali sankar @SankarTvpm]

@NPCI_NPCI I m totally disappointed with our country system. Everything is attached in my message. Cell No 9447856465

[murali sankar @SankarTvpm]

@NPCI_NPCI @UPI_NPCI @RBI @nsitharamanoffc @PMOIndia the #UPILITE Payments thru @Paytm @Paytmcare Rs250-dt 17Jun & @PhonePeSupport @PhonePe Rs. 160 dt 25 Jun failed. Money nt rchd to receivr or back to sender. RPT Req to GOI, for necesary action agnst erring FinApps

[murali sankar @SankarTvpm]

#UPIlite of @paytm, @PhonePe faild Jun17th&25th resly, no refund so far. @UPI_NPCI advsd me to goto Fintechs. @Paytmcare & @PhonePeSupport tld get frm @TheOfficialSBI. SBI told, #UPILITE Fintech's responsblty. So no ownership. no help frm any agency. REQ @PMOIndia intervention.

[murali sankar @SankarTvpm]

@NPCI_NPCI @UPI_NPCI @RBI @nsitharamanoffc @PMOIndia the #UPILITE Payments thru @Paytm @Paytmcare Rs250-dt 17Jun & @PhonePeSupport @PhonePe Rs. 160 dt 25 Jun failed. Money nt rchd to receivr or back to sender. RPT Req to GOI, for necesary action agnst erring FinApps

[murali sankar @SankarTvpm]

Murali Sankar Cell: 9447856465. SBI AC, Being UPI lite, SBI is not party to transactions. Multiple times requested payment Apps. Totally negligent to Customer grievance. I'm a Sr Scientist working for GOI. Pl support

[murali sankar @SankarTvpm]

@Paytmcare @NPCI_NPCI @RBI @nsitharaman @timesofindia @nsitharamanoffc Ma'am, PFA #UPIlite trans records dt 17Jun faild & @Paytm nt refunded the amnt. Still unresolvd. Req GOI to take strong action against such malpractcs by Fin Apps. Pl

[murali sankar @SankarTvpm]

Good morning. I'm Murali Sankar, my Cell No 9447856465. Location: Kerala. Sr off workng 4 GOI. per my info, UPI lite is intrduced to prevnt failres & to enble faster transactions. In my exp both Paytm & Phone failed. More than failure,their irresponse to custmr. Must penalise

[murali sankar @SankarTvpm]

@Paytm @Paytmcare @NPCI_NPCI @RBI @nsitharaman @FinMinIndia ji, paymnt thru #UPIlite thru Paytm too failed! Money yet to get back. Req GOI may look into the working of UPI apps & Fintechs. Undrstud from 16 Jun made faster!