NPS is a vanity metric for indie SaaS <$50K MRR.
At n=50, NPS confidence interval is ±15 points. The dashboard number is statistical noise.
Use open-text feedback. 'Why us over X?' produces 10x the signal.
The cost of switching projects vs sticking:
Project A at month 8: stalled, plateaued, 'maybe wasting time'
New project: exciting, fresh
New project will feel stalled at month 8 too. Compounding only happens past the dip. Most indies switch right before inflection.
'Niche down' advice can be premature.
Before 5 customers, you don't know your real niche. Customers reveal the niche; the niche you imagined often isn't right.
First 5: stay broad. Customers 6-20: narrow based on who paid.
The cost of switching projects vs sticking:
Project A at month 8: stalled, plateaued, 'maybe wasting time'
New project: exciting, fresh
New project will feel stalled at month 8 too. Compounding only happens past the dip. Most indies switch right before inflection.
'Niche down' advice can be premature.
Before 5 customers, you don't know your real niche. Customers reveal the niche; the niche you imagined often isn't right.
First 5: stay broad. Customers 6-20: narrow based on who paid.
AI workflow for outbound personalization at scale:
1. List 100 prospects with 3 signals each
2. Feed batch into Claude
3. Generate first sentence per prospect referencing 1 signal
4. Human-edit + send
Not 'spray template.' Genuine first lines, scaled.
AI workflow for outbound personalization at scale:
1. List 100 prospects with 3 signals each
2. Feed batch into Claude
3. Generate first sentence per prospect referencing 1 signal
4. Human-edit + send
Not 'spray template.' Genuine first lines, scaled.
NPS is a vanity metric for indie SaaS <$50K MRR.
At n=50, NPS confidence interval is ±15 points. The dashboard number is statistical noise.
Use open-text feedback. 'Why us over X?' produces 10x the signal.
RICE adjusted for solo founders:
Reach × Impact × Confidence × (Energy / Effort)
Standard RICE divides by Effort. For solos, Energy matters as much. High-effort task you have energy for beats low-effort task you've avoided for 3 months.
AI workflow for SEO content gap analysis:
1. List top 5 ranking competitors
2. Paste their sitemaps + yours into Claude
3. Ask: 'topics they rank for that I don't cover'
4. Filter to high-intent keywords
5. Build roadmap
Faster than Ahrefs for early-stage sites.
The trap: comparing month 6 of your business to year 6 of someone else's.
Their audience took 6 years. Their pricing took 6 years. Your month 6 needs to be compared to their month 6.
Usually the same: confused, slow, undersized.
'Just ship' is bad advice for first-time indies.
It assumes you know what to ship. Most first-timers don't.
Do 10 customer interviews first. Then ship. Speed without direction is just movement.
AI workflow for testimonial mining:
1. Paste 50 reviews/messages into Claude
2. Ask: 'extract 5 most-mentioned benefits'
3. Ask: 'pull verbatim quotes proving each'
4. Get permission, publish
Your customers already wrote your best marketing copy.
'Build in public' MRR posts skew benchmarks for indie SaaS.
The ones who post are doing well. Survivorship bias is severe.
RockingWeb 2025: 82% of micro-SaaS never reach $1K MRR. You're seeing the 18% successful tail.
Customer interviews vs surveys:
Interviews: when you don't know the question. 5-10 conversations beats 500 surveys for product discovery.
Surveys: when you know the question, need scale.
Most early indies skip interviews and run useless surveys.
AI workflow for competitive analysis:
1. Paste 5 competitor homepages into Claude
2. Ask: 'extract positioning, pricing, ICP signals'
3. Get a structured comparison
4. Ask: 'what's the gap?'
Faster than 2 days of manual research.
Why founders romanticize past struggle:
The stress felt unsurvivable. Surviving makes it heroic in retrospect.
The danger: mistaking the struggle for the cause of success. Then reaching for harder problems to feel the same story again.
Struggle is rarely the moat.
Hustle culture is bad advice for indies.
VC-backed founders sprint because cash runs out at month 24.
Indies need to last 5-10 years.
Sustained pace beats sprinting. The founder who burns out at month 14 didn't ship a product; they shipped a breakdown.
AI workflow for landing page copy iteration:
1. Write the honest first draft
2. Claude prompt: 'critique as skeptical buyer in [persona]'
3. Note 3-5 specific objections
4. Rewrite to handle them
5. Repeat with another persona
More useful than A/B testing for early indies.
The '5% monthly churn is the SaaS standard' framing is misleading for indies.
5% MoM = 46% annual cohort retention. Fine for VC-funded SaaS at $400 ACV. Fatal for indie SaaS at $20/mo.
Indie target: 2-3% MoM voluntary churn.