Better to set out a clear position and potentially upset some customers, than to be 'vanilla' and not stand for anything at all. Our President Europe sad down with the FD (in Dutch): https://t.co/5iSwpbQRzh
When you empower people, they spend less energy managing stakeholders. Instead, they focus on what matters most – the front line: consumers, customers and their own team. Here's a few tips: https://t.co/oJJTNfFdjH
Love what you do, start each job with your leaving speech and choose your bosses wisely: some very useful and inspiring career lessons from our European President! https://t.co/N2iHC0q4jb