Santosh Pandey

Learn from Past, Live in Present & Plan for Future.

[Santosh Pandey @Santosh_Pandey]

@Airtel_Presence This are tactics being used by your team to retain a customer. I will take this up with Airtel ombudsman to highlight your malpractices.

[Santosh Pandey @Santosh_Pandey]

@Airtel_Presence Raised a request on 3rd Sep. Airtel executive asked me to upfront payment to a quick 30 mins service. It’s been 4 days and no engineer has turned up for IPTV installation. Wrote emails to their customer care, appellate office, CEO but none of them are bothered.

[Santosh Pandey @Santosh_Pandey]

@Airtel_Presence Look at this, why on earth will I request insta EMI care request and Gold loan request. These are falsely raised by your teams so that my port request doesn’t go through citing open tickets on my number.

[Santosh Pandey @Santosh_Pandey]

@Airtel_Presence I have requested to port my number from @airtelindia to @reliancejio how you guys have kept a ticket pending deliberately so that UPC cannot be generated.

[Santosh Pandey @Santosh_Pandey]

@Airtel_Presence It’s been over a week, and even after 5 days of my complaint, you still can’t provide a status from your own team. What kind of tracking mechanism do you have? And then you claim you’re “actively working on it.” This is a complete lack of ownership.

[Santosh Pandey @Santosh_Pandey]

@Airtel_Presence Still no response from anyone!!

If this is what you refer to as “actively working on it,” I cannot fathom what your BAU timelines are going to look like.

Horrible customer service!!

[Santosh Pandey @Santosh_Pandey]

@Airtel_Presence What a horrible response. I made a payment for a service that was promised to be completed within 30 minutes, and it has still not been started after four days. And your response is simply, “Worry not!”?

[Santosh Pandey @Santosh_Pandey]

I have the recording of the conversation I had with the customer care agent. Will attach the same in this tweet. Hidge for yourself the level of knowledge your team holds on the subject.

[Santosh Pandey @Santosh_Pandey]

Make more than 20 calls and in every call you guys promise a call back that never happens. No sign of refund too for the service I paid but never received.

[Santosh Pandey @Santosh_Pandey]

@peyushbansal @Lenskart_com @LenskartSupport I placed just ONE order, and I’ve already received 14 SMSs and 17 WhatsApp messages. 😅
At this rate, I think Lenskart has become my new girlfriend! Maybe it’s time to dial down the notifications a bit.

[Santosh Pandey @Santosh_Pandey]

@Adani_One Despite multiple email follow-ups to all possible contacts, there’s still no update on my refund. The customer service team has been repeating the same thing for the past month, but no one seems to be paying attention to the issue. It’s a horrible service.

[Santosh Pandey @Santosh_Pandey]

@PandeyRkp46631 We had a similar incident a few years ago near Nagpur. We registered FIR however no update as yet and clearly no sign of recovery too!! @RailMinIndia

[Rakesh Pandey @PandeyRkp46631]

@Central_Railway @RailMinIndia @SCRailwayIndia @AshwiniVaishnaw It seems like there is no safety in Indian railways wherein theft can happen in the most secured compartment H1 (First class AC)...

PNR - 2561059824
Berth -H 21, 22, 23 and 24.
Mobile - 9581234917

[Santosh Pandey @Santosh_Pandey]

#NewProfilePic

[Santosh Pandey @Santosh_Pandey]

#Sooryavansham is the second most-watched film on TV.

Topping the list now is @AamAadmiParty press conference!

@ArvindKejriwal @SrBachchan

[Santosh Pandey @Santosh_Pandey]

@zoo_bear That analogy doesn't hold up. By that logic, if a few hundred people have donated to cover your 14L monthly expense requirement, they should also donate to every fundraising request.

[Santosh Pandey @Santosh_Pandey]

@urbancompany_UC always had great service from your professionals but the AC service I got it done 2 weeks ago is below avg. I am requesting revisit to fix the issue but there is no response from professional. The request is pending for over a week now.

[Santosh Pandey @Santosh_Pandey]

One person who will help @BJP4India make inroads into Tamil Nadu, it is @annamalai_k

[Mr Sinha @Mrsinha]

The way @annamalai_k explained the "compromises in politics" , truly incredible... Also notice how he kept addressing that student as "sir"...

This man is something else!!!

[Santosh Pandey @Santosh_Pandey]

#NewProfilePic