#Indigo hi.
Your staff was helpful in Istanbul airport during my stopover. I missed my Istanbul Mumbai connection.
How and where can I send a note of appreciation?
@TurkishAirlines@GulfAir At present @GulfAir staff in India are being most cooperative in trying to get my bags. I request you to help transfer my bags to Gulf Air in Istanbul.
I really would appreciate your help.
A big shout out to Mr. Shoumik of indigo based in Istanbul for helping me.
#IndiabyIndiGo#goindigo
Hi my PNR number is SLMQ7U
I missed my flight from Istanbul to Mumbai. Turkish operated by Indigo. Tho the plane hadn't left and the last bus was just leave the airport ground staff didn't let me board. I missed my flight while my wife got on. ..2
For your information I received a call from "Turkish Airlines" at 12.00 midnight IST saying that they will compensate me for the lost baggage.
I got suspicious.
Then cut the call. Number was from Kenya . please see the attached photos.
@GulfAir is being very cooperative and helpful.
On phone, email & WhatsApp
Unfortunately I haven't yet seen similar help or sensitivity on the part of @TK_HelpDesk@TurkishAirlines
Tho I've flown @TurkishAirlines since 2012 and have been a loyal customer. Hope you resolve this
@TK_HelpDesk
Baggage ID
0235322783
TK 322783
0235322918
TK 322983
Please help my bags are stuck in Istanbul. Since 25th July
Please send to Mumbai India or transfer to Gulf Air
Pls. help @TK_HelpDesk @Turkishcare1 @IndiGo6E@TH_GoIndigo
Flight TK 4750 operated by @IndiGo6E
@TK_HelpDesk@TurkishAirlines Very surprising that the number 9 on world's best airport @TurkishAirport cannot locate my bags and transfer them to the final carrier. Not provide details of transfer.
Just an email saying responsibility is with the final carrier. Totally washing hands off any responsibility
Thought I'd share a quick appeal. The @GulfAir Air Duty Cell team at Mumbai airport are being extremely helpful and trying their best, however they are not receiving the necessary information about the status of the bags once it was offloaded by @TurkishAirlines/@IndiGo6E in Instanbul on 25th July evening. Would it be possible for you to help out with any contacts in Turkish Airlines / Indigo Instanbul?
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