@DFDSLiveUpdates I have a ferry booked for tomorrow late afternoon. If we arrive earlier, is there chance of taking an earlier one if there is room? Thank you.
@DFDSLiveUpdates Unfortunately I'm unable to collect my children any earlier from their dad therefore that's the earliest I can get there. If we are not likely to arrive in time, what can we do?
@EastMidRailway an unused ticket that is for a date in February, will cost me £40 admin fee to refund!!!? £40!!! The ticket only cost £51.20 in the first place. All I want to do is to change to a later time in the day!!! Single parent, 3 children. You should be ashamed.
@premierinn you still haven't returned my money. £177 out of pocket, in a cost of living crisis, that's shopping money for my three children. Someone needs to fix this quickly.
@premierinn you've taken my money for the prepayment, yet you didn't reserve my rooms. You haven't refunded it and I've rebooked but have paid double. Nobody is answering my calls, how do I get my money back?
@premierinn you've taken my money but I've not received any confirmation and the hotel has no record of my booking. That's not great is it. Now where does that leave me!?
@currys I am STILL waiting for a refund. DPD received my return on 21st November and NOBODY has been in touch since the despite your DM service telling me they will be. I am owed £121, alot of money for a single parent. It's an absolute disgrace.
@currys your customer service is a disgrace, your X DM service is even worse. Returned item mid November and STILL awaiting a refund. Would carefully consider using them for future purchases.