@tfwrail Please provide further updates. Hundreds of people are standing around in the rain, some waiting for over an hour with no other transport in site or staff to ask for update!
@tfwrail Hi, I've checked my bank statement and app and I was charged ยฃ10 for this journey due to no tap end. Can you let me know how I get a refund please?
@tfwrail used my bank card tap and go this morning but all train to my end station are cancelled. I drove in so no end tap. What will I be charged / refund?
@tfwrail worst service ever!!! Unreliable!!!!! Once again a late train decided once on board not to stop at the station where my car is. Should have picked my children up from school 5 minutes ago!!!! But stood waiting for another train!
@transport_wales It says 'no longer able to dm'. App showing 4 valid tickets yet can't access them. Can't even type in stations to purchase new tickets it's like it's frozen. I've uninstall and reinstalled but still the same. Others on train having the same issue.
@YGCRhAddGorff gadawodd fy mab ei wisg ysgol yn yr ystafelloedd newid ar รดl ymarfer rygbi ddydd Gwener (gyda'i ffob cinio yn ei boced). a fyddai dal yno iddo gasglu bore fory? Diolch
@tfwrail please please explain to me why my 15.51 train from Cardiff QS to Caerphilly is delayed or cancelled every single time I go to use it? Always making me late to pick up child from school!!!!!
@tfwrail Only one train on time since this post and again today I'm having to phone around to find someone to pick my son up from school. Always excuses but the 14.51 from Cardiff Queen St to ystrad Mynach is never on time!!!