Sarah

[Sarah @Sarah68695704]

@takethat @gigsandtours Please can you advise how do I claim a refund?

[Sarah @Sarah68695704]

@DFDSUKUpdates Hi is the Newcastle-Amsterdam due to depart on time today?

[Sarah @Sarah68695704]

@DFDSUKUpdates Hi Lucy, Please can you advise me how much notice we would get if the Newcastle-Amsterdam is cancelled on Sunday (22nd).

Please can you also advise what happens if we are in Amsterdam and the return gets cancelled on Monday?

[Sarah @Sarah68695704]

@claireppb @ThomasCookUK Did you get a reply Claire? I am pulling my hair out trying to get in contact with them 🤬

[Sarah @Sarah68695704]

@ThomasCookUK @louise78065430 @ABTAtravel Can I ask if you contacted ABTA? As i am about to now, this service is horrendous

[Sarah @Sarah68695704]

@ThomasCookUK Still no answer, I’ve been told by Ryanair that you haven’t even booked my flights yet you have taken my money! I want a refund and somebody to contact me now

[Sarah @Sarah68695704]

@ThomasCookUK Nearly 2 hours in and still number 23 it’s a joke!

[Sarah @Sarah68695704]

@ThomasCookUK will you please answer my DM! Worst company I have ever used to try and speak to somebody. I will be booking direct with the airline next time this shocking!!

[Sarah @Sarah68695704]

@ThomasCookUK @aden_76 Can you advise me if @ThomasCookUK replied, I have booked a holiday with the money taken and not received a booking reference and I’m unable to contact them! I’m worried that they have taken the money but won’t provide the holiday