When you’re on an 11.5 hour @AmericanAir flight and pay for the wifi and it only works for 45 minutes. The customer service is horrible and has made me 100% believe the wifi is a scam and they are only here to steal your money.
@Infosec_Taylor A way to offset this would be through supplemental insurance, but again something that isn’t taught about and most employers don’t care enough about their employees to offer it even though it doesn’t cost the employer anything …