Sarah Heffernan

Designer. Researcher. Storyteller. Curious, nerdy & a little bit artsy. Happiest exploring. Service Designer @DeloitteDIGI_IE.

[Sarah Heffernan @SarahHefDesign]

It was a pleasure to discuss #TheFuturesOfFood & Anticipating Shared Futures: Emotion, Connection & Relationships alongside the great work of Letizia, Jennie & @Kumeugirl at @epicpeople_org today. What a privilege it was to consider all of your thoughtful questions too #EPIC2021

[Sarah Heffernan @SarahHefDesign]

The magic of a little danger...https://t.co/ItHXqMNOCA

@TheAtlantic @arthurbrooks

[Chris Jackson is on Substack. @strategy_chris]

The importance of words in strategy and foresight work is not emphasised enough.

You can have all the design approaches, visualisations and workshops you can muster - but a misunderstanding of shared language can derail an entire project.

[Sarah Heffernan @SarahHefDesign]

Thank you so much to everyone who joined us for Design & Ethics earlier this week, especially @MajekJess (@AccentureDock) & Amy Matrai (@wearesnook) who very generously shared their work and experience with us 🙌

#Design #Ethics #EthicalDesign

[Sarah Heffernan @SarahHefDesign]

I’m delighted to announce the next @ThisisHCD Ireland event, Design & Ethics, taking place online at 6:30pm (Irish time) on Tue 15 March & featuring the incredible @MajekJess, @AccentureDock & Amy Matrai, @wearesnook! Registration is free & available here: https://t.co/PZu4fMO5GC

[Sarah Heffernan @SarahHefDesign]

You still have time to register for this evening's Design & Ethics event! Join this vital conversation & register for free now - https://t.co/PZu4fMO5GC

#design #ethics #designer #EthicalDesign

[Sarah Heffernan @SarahHefDesign]

I’m delighted to announce the next @ThisisHCD Ireland event, Design & Ethics, taking place online at 6:30pm (Irish time) on Tue 15 March & featuring the incredible @MajekJess, @AccentureDock & Amy Matrai, @wearesnook! Registration is free & available here: https://t.co/PZu4fMO5GC

[Sarah Heffernan @SarahHefDesign]

@MajekJess @AccentureDock @wearesnook @ThisisHCD We'll be looking at 'designing for the unintended' & @wearesnook's recent initiative, The Ethical Design Toolkit. There's still time to register here to join the conversation: https://t.co/PZu4fMO5GC
#Designer #Design #Ethics #EthicalDesign #ethical #DesignThinking #ServiceDesign

[Sarah Heffernan @SarahHefDesign]

This time tomorrow we'll be halfway through exploring our impact & responsibilities as designers with @MajekJess (@AccentureDock) & Amy Matrai (@wearesnook) @ThisisHCD Ireland's Design & Ethics event - https://t.co/PZu4fMO5GC

I can't wait to dive deeper into this vital topic!

[Sarah Heffernan @SarahHefDesign]

I’m delighted to announce the next @ThisisHCD Ireland event, Design & Ethics, taking place online at 6:30pm (Irish time) on Tue 15 March & featuring the incredible @MajekJess, @AccentureDock & Amy Matrai, @wearesnook! Registration is free & available here: https://t.co/PZu4fMO5GC

[Sarah Heffernan @SarahHefDesign]

The Ethical Design Toolkit (http://178.79.188.8/) is an incredible initiative by @wearesnook & I can’t wait to hear more about it from Amy! Make sure you register to join the conversation on Tuesday 15th March - https://t.co/PZu4fMO5GC
#Design #Ethics #DesignEthics #Ethical

[Sarah Heffernan @SarahHefDesign]

Our 2nd fantastic speaker for Design & Ethics is Amy Matrai, sharing @wearesnook's recent work curating the Ethical Design Toolkit; a place for us to explore resources, inform our design practice & consider the impact of our work. Register for free now: https://t.co/PZu4fMO5GC

[Linn @wittster]

So many companies want to innovate on #servicedesign but don't have the basics down. Do you have a clear, detailed sense of your current journey? Do you listen to your customers? Do you follow up? Are points of contact and handoffs clear? Can customers easily get support..?

[Sarah Heffernan @SarahHefDesign]

Photo credit for image of @MajekJess: @ruthlessimagery

[Sarah Heffernan @SarahHefDesign]

I'm so pleased to introduce our 1st speaker for Design & Ethics, the ever inspiring @MajekJess who’ll discuss ‘designing for the unintended’- exploring unintended consequences, unintended users & unintended uses. Register for free to join the conversation: https://t.co/PZu4fMO5GC

[Sarah Heffernan @SarahHefDesign]

@ThisisHCD @MajekJess @AccentureDock @wearesnook @Accenture_Irl @Flynn_Sarah_ @ansasexton Photo credit for image of @MajekJess: @ruthlessimagery

[Sarah Heffernan @SarahHefDesign]

@ThisisHCD Ireland invites you to join them next week at Design & Ethics to hear from two insightful speakers @MajekJess, @AccentureDock & Amy Matrai, @wearesnook! Why should you care about #Design & #Ethics? Find out more & register for free here: https://t.co/PZu4fMO5GC

[Sarah Heffernan @SarahHefDesign]

@Flynn_Sarah_ @ThisisHCD Woohoo! 🥳

[Sarah Heffernan @SarahHefDesign]

@ThisisHCD @MajekJess @AccentureDock @wearesnook Photo credit for image of @MajekJess: @ruthlessimagery

[Sarah Heffernan @SarahHefDesign]

I’m delighted to announce the next @ThisisHCD Ireland event, Design & Ethics, taking place online at 6:30pm (Irish time) on Tue 15 March & featuring the incredible @MajekJess, @AccentureDock & Amy Matrai, @wearesnook! Registration is free & available here: https://t.co/PZu4fMO5GC

[This is Doing 🇺🇦 @ThisIsDoing]

It's almost time, get your tickets for the Doing Design Festival coming up on the 11th of February. #DDFV3 #Design #ServiceDesign #ux https://t.co/0VInMvx7xg

[Sarah Heffernan @SarahHefDesign]

@jonjalex @NewCitProj @theRSAorg My pleasure!

[Sarah Heffernan @SarahHefDesign]

"All of us are smarter than any of us" - @jonjalex @NewCitProj speaking about The Citizen Story during @theRSAorg Media, Creative Industries, Culture & Heritage fellowship network event
#Citizen #Citizens #Community

[This is Doing 🇺🇦 @ThisIsDoing]

We are so thrilled to announce Jack Carty as our musician at the Doing Design Festival V3 on February 11. #ux #Australia
#servicedesign #event #design @ThisisHCD

https://t.co/7rSzz34I7P