@premierinn
Twice I have been told I will get the money I've been owed since May for a cancelled flex pay room, twice @premierinn have lied.
Why do I have to fight to get money I'm owed? Shame on you
@premierinn My trip was "eggstra" special as I paid for flex rooms in May, cancelled 2 from 7 and STILL haven't got my money back despite numerous calls to the hotel and communication through your guest relations!