Sarah Bucknell

[Sarah Bucknell @Sarah_Bucknell]

@ScottishPower @SP_EnergyPeople

[Sarah Bucknell @Sarah_Bucknell]

The flat was sold almost a month ago and I keep telling you this and just getting auto responses with threats. The arrears is 0 as noted. Why is the upfront text in a different language and why are you sending me threatening emails over 0 pounds?

[Sarah Bucknell @Sarah_Bucknell]

@DandG_Global @DandG_Support I moved out of my flat over a month ago and still haven’t been able to cancel my plumbing insurance? Where is the cancel online option? I’m in NZ so on an opposite time zone and also UK law says I should be able to do it online?

[Sarah Bucknell @Sarah_Bucknell]

@AustralianMBank I’d appreciate your feedback alongside @tmbankau . You were very clear with your profit for purpose approach, so why would you cut off the work of many people just to save what are pennies to you?

[Sarah Bucknell @Sarah_Bucknell]

@tmbankau I was contracted to work on communicating the merger details to your customers being conducted over the past few weeks. Then, you pulled all the upcoming agreed work, 13 hours notice in advance, as AMB and PGS added clause they didn’t
inform ToC of? Really?

[Sarah Bucknell @Sarah_Bucknell]

@tmbankau I was contracted to work on communicating the merger details to your customers being conducted over the past few weeks. Then, you pulled all the upcoming agreed work, 13 hours notice in advance, as AMB and PGS added clause they didn’t
inform ToC of? Really?

[Sarah Bucknell @Sarah_Bucknell]

@EdKrassen Oh damnnn Hilary, so accurate and relevant, but also 🔥

[Sarah Bucknell @Sarah_Bucknell]

@ukhomeoffice ok yeah fine I should renew my UK passport, but WHY does a cert of entitlement onto my NZ one cost 6x more than a full UK passport? 600 quid for a small attachment vs 100 for a full passport? 😵‍💫🤯😶

[Sarah Bucknell @Sarah_Bucknell]

@ChatPageCenter @TwoTierSeer This is not the actual Wizz air help!! It is a scam, Claire doesn’t exist and it’s some bloke who can barely even speak English trying to get all your bank details!! Watch out!! @wizzair do something about this

[Sarah Bucknell @Sarah_Bucknell]

@wizzair thanks for liking my tweet but that doesn’t really help me right now

[Sarah Bucknell @Sarah_Bucknell]

@wizzair flight delayed so missed the last GX. How is this a safe journey home now for anyone at almost 1am, let an alone as a lone female? This is ridiculous

[Sarah Bucknell @Sarah_Bucknell]

@_edreamss Hi, I'm not sure why I need to ring you? Do you not have an email contact or live chat or twitter DM option? thanks, Sarah

[Sarah Bucknell @Sarah_Bucknell]

@kiwicom247 I have been talking on your chat to kiwi team members (or bots?) for the past week, and then finally they said I needed to ring you - was on the phone for the last hour and still no resolution, you still have my 1k

[Sarah Bucknell @Sarah_Bucknell]

@kiwicom247 I got an email saying the booking hadn't been processed, but took my 1k and said would take 10 days to refund it. But kiwi credit was immediate and my flight showed available, so I took the credit and rebooked it, which then also wasn't processed. Now you won't refund my money?

[Sarah Bucknell @Sarah_Bucknell]

@kiwicom247 hi kiwi, was on the phone for you just now for over an hour about getting my money back, for when you took an order that was almost a thousand pounds for a flight that was the unavailable but now won't refund the money ?

[Sarah Bucknell @Sarah_Bucknell]

@kiwicom247 @jaygarcia87 Hi kiwi, I was on the phone with one of your providers for the past hour and still will not refund my 1k you took for a booking that didn't complete? The person I was on the phone do was doing his absolute best and agreed it should be refunded but the superiors were saying no ??

[Sarah Bucknell @Sarah_Bucknell]

@kiwicom247 How about a guarantee when someone books a flight with you, then you say you cannot process the booking then just keep the almost thousand pounds and refuse to refund it??

[Sarah Bucknell @Sarah_Bucknell]

@kiwicom247 Can you please refund the almost thousand pounds you took for a booking that you then could not complete? Your chat function is filled with either useless AI bots or people who its clearly their first day as human

[Sarah Bucknell @Sarah_Bucknell]

@kiwicom247 Can you please refund the almost thousand pounds that you took of mine for a flight that you then said was actually already fully booked?? Chat responses are either people who have no common sense or just bots. Tried to ring you but can't get through??