@Kia#kia Case #13075633 Spoke 2 Tom Morales customer service, said he could provide no help 2me, said that his agent who told me my repair should be covered was a "new" agent. After calling Kia for 2 wks, they say they can't provide any help.Absolutely terrible customer service
@Kia_Motors @Kia My case number is 13075633 - If Kia has confirmed I need a new engine, and my car has 96,000 mi, and I am covered to 100,000 mi.... then WHY has it been >2wk for a decision to be made about if this will be approved?
@Kia @Kia_Motors > 2weeks ago a Kia inspector confirmed my car needs a new engine,CPO Kia forte coup 2012 w 96,000 mi the engine still has yet to be approved, and I am being told my car is only worth $6,800 so I will have to pay the difference, my warranty covered me to 100,00 mi