Jinit Sarda

[Jinit Sarda @SardaJinit]

@JioCare Why did you close the state? Escalation request when the issue is still not resolved? Please reopen it. @JioCare

[Jinit Sarda @SardaJinit]

@reliancejio @JioCare internet is not working again for the past 3 to 4 days. I have been raising service requests every day which are closed without any resolution. Please look into this urgently and resolve the issue today itself. My work from home is getting hampered heavily

[Jinit Sarda @SardaJinit]

@JioCare @JioCare I do not care about anything. Just give me a date and time by when you will resolve the issue.

[Jinit Sarda @SardaJinit]

@JioCare @JioCare all your assurance is over the last 10 days are not helping at all. I do not want the same generic responses. I want specific responses with exact timelines, and when will this be resolved?

[Jinit Sarda @SardaJinit]

@JioCare @JioCare do you care to respond?

[Jinit Sarda @SardaJinit]

@JioCare @reliancejio you are just giving empty promises without any resolution on the ground

[Jinit Sarda @SardaJinit]

@JioCare @JioCare a technician was supposed to visit after six working days of disruption today between 430 and 5:30 PM today. He still did not come, and he has rescheduled the appointment to morning 1130 to 12:30 AM on 27th July. When will you resolve this issue? This is very frustrating

[Jinit Sarda @SardaJinit]

@JioCare @JioCare why are you not able to dissolve the issues even after seven days? You are simply not able to send one technician to resolve the issue? Why are you testing our patient so much? You have also closed the escalation ticket without resolving the issue.

[Jinit Sarda @SardaJinit]

@JioCare @JioCare Why was the state escalation request closed while the issue is not resolved?

[Jinit Sarda @SardaJinit]

@JioCare @JioCare please send someone to do the service today under any circumstances. This has been pending for almost 7 days as nobody has come for service.

[Jinit Sarda @SardaJinit]

@JioCare @JioCare all I have got till now is empty, assurances, but zero action from your part. I have been getting these empty assurances for the last five days.

[Jinit Sarda @SardaJinit]

@JioCare @JioCare today, also, nobody came to resolve the issue

[Jinit Sarda @SardaJinit]

@JioCare @JioCare please reply

[Jinit Sarda @SardaJinit]

@JioCare @JioCare
Is anyone looking into this?

[Jinit Sarda @SardaJinit]

@JioCare @JioCare you should change your name from Jio Care to Jio doesn’t care

[Jinit Sarda @SardaJinit]

@JioCare @JioCare still nobody has come to resolve the issue. It just shows appointment scheduled. I have been seeing this for the last five days, but nobody has come even once over the last five days. Why are you trying to frustrate us? Please cancel my subscription and refund my money.

[Jinit Sarda @SardaJinit]

@JioCare @JioCare why are you so ignorant of your customers concerns despite repeated complaints?

[Jinit Sarda @SardaJinit]

@JioCare @JioCare I do not see the option to reschedule in either of the two service requests raised for this issue. But still, nobody is coming to resolve the issue even after 5 to 6 days.

[Jinit Sarda @SardaJinit]

@JioCare @JioCare today again, nobody came for servicing and the issue still persists. I have just got empty promises till now for the last several days and nobody is interested in actually resolving the issue.

[Jinit Sarda @SardaJinit]

@JioCare @JioCare it is in process for the last 4 to 5 days, but no action has been taken on it