Sashankar Biswas

[Sashankar Biswas @SashankarB30342]

@Portronics @Portronics any update?

[Sashankar Biswas @SashankarB30342]

On 3rd February (Ticket ID: 1025933), your support team asked me to break my product into 7–8 pieces because it was "non-repairable" for a faster replacement. At that time, I did not raise this issue because I believed my problem would be resolved after the replacement. However, the replacement product has again developed defects. Now I want to ask publicly—is this really Portronics' official policy? Are customers expected to destroy their own products because they are non-repairable? If any injury, accident, or other consequence occurs while doing so, who will be responsible? I expect a clear clarification. #Portronics #CustomerRights #Warranty
@Portronics

[Sashankar Biswas @SashankarB30342]

@govolife Hi, Govo team, please check whether my soundbar has been successfully registered for warranty. I already submitted the warranty registration through your Google Form, but I'm unable to verify its status. Kindly check and confirm. Thank you.

[Sashankar Biswas @SashankarB30342]

On 3rd February (Ticket ID: 1025933), your support team asked me to break my product into 7–8 pieces because it was "non-repairable" for a faster replacement. At that time, I did not raise this issue because I believed my problem would be resolved after the replacement. However, the replacement product has again developed defects. Now I want to ask publicly—is this really Portronics' official policy? Are customers expected to destroy their own products because they are non-repairable? If any injury, accident, or other consequence occurs while doing so, who will be responsible? I expect a clear clarification. #Portronics #CustomerRights #Warranty
@Portronics

[Sashankar Biswas @SashankarB30342]

I have created a support ticket #1217017 regarding my defective Toad 35 wireless mouse, misleading product information, and the inconsistencies between the box, website, manual, and actual product. Kindly prioritize and resolve this issue as soon as possible. I've been waiting long enough. Please don't delay any further. #CustomerSupport #Portronics

[Sashankar Biswas @SashankarB30342]

I have created a support ticket #1217017 regarding my defective Toad 35 wireless mouse, misleading product information, and the inconsistencies between the box, website, manual, and actual product. Kindly prioritize and resolve this issue as soon as possible. I've been waiting long enough. Please don't delay any further. #CustomerSupport #Portronics

[Sashankar Biswas @SashankarB30342]

@Portronics

[Sashankar Biswas @SashankarB30342]

@Portronics I even informed your support team that the official manual on your website is misleading, but they completely ignored my concern.

[Sashankar Biswas @SashankarB30342]

@Portronics My Portronics Toad 35 wireless mouse is now completely unusable. It lags badly, responds very slowly, and has effectively become electronic waste within months of purchase. The first unit I received was also defective, so I had it replaced, yet I'm still facing issues.
To make things worse, your product information is completely inconsistent:
The box says 3200 DPI, but your official website mentions 1600 DPI.
Your official manual shows Bluetooth support, but the actual mouse I received only supports a USB receiver.
The manual mentions 2.4G/OFF/BT switch operation modes, but my mouse doesn't have those modes.
The manual mentions a Type-C charging port, but the actual mouse has no charging port.
This is extremely misleading and unacceptable. How can customers trust your products when the box, website, manual, and actual product all contradict each other? I expect an immediate explanation and resolution. #Portronics #ConsumerRights #CustomerService #MisleadingInformation

[Sashankar Biswas @SashankarB30342]

@Portronics My Portronics Toad 35 wireless mouse is now completely unusable. It lags badly, responds very slowly, and has effectively become electronic waste within months of purchase. The first unit I received was also defective, so I had it replaced, yet I'm still facing issues.
To make things worse, your product information is completely inconsistent:
The box says 3200 DPI, but your official website mentions 1600 DPI.
Your official manual shows Bluetooth support, but the actual mouse I received only supports a USB receiver.
The manual mentions 2.4G/OFF/BT switch operation modes, but my mouse doesn't have those modes.
The manual mentions a Type-C charging port, but the actual mouse has no charging port.
This is extremely misleading and unacceptable. How can customers trust your products when the box, website, manual, and actual product all contradict each other? I expect an immediate explanation and resolution. #Portronics #ConsumerRights #CustomerService #MisleadingInformation

[Sashankar Biswas @SashankarB30342]

Absolutely pathetic quality, @Portronics . I bought the Toad 35 Wireless Mouse from Amazon on 31 Jan 2026, and within months it's become practically unusable. The cursor lags constantly, responds very slowly, and the mouse is now nothing more than electronic waste. I expected far better from your brand. Will you take responsibility or just ignore customers after the sale? #Portronics #CustomerService #AmazonIndia

[Sashankar Biswas @SashankarB30342]

Hi @govolife , I had already filled out your Google Form for warranty registration of my Govo Gosurround 900 soundbar. However, I'm unable to verify whether my product has been successfully registered. Kindly check the status of my warranty registration and confirm. Thank you.

[Sashankar Biswas @SashankarB30342]

@flipkartsupport I have already sent you a Direct Message regarding my shipment issue. Kindly check your DM at the earliest and provide an update on the status of my order. I would appreciate a prompt resolution. Thank you.

[Sashankar Biswas @SashankarB30342]

@flipkartsupport Done!! Check Dm

[Sashankar Biswas @SashankarB30342]

Dear @flipkartsupport , @Flipkart my shipment was dispatched to Guwahati 2 days ago, but there has been no movement or tracking update since then. This delay is concerning and unacceptable. Kindly investigate the issue, provide an update on my order's current status, and ensure it is delivered without any further delay. #Flipkart #Ekart #DeliveryDelay

[Sashankar Biswas @SashankarB30342]

I understand that prices may fluctuate. However, my concern is that I had already placed the order at ₹4,999 and cancelled it only to change the payment method—not because I wanted to cancel the purchase. Within a very short time, the price increased drastically, and now I cannot place the same order due to the higher price. Is there any way Amazon can help me purchase it at the original price I had already secured? I hope you'll consider this genuine customer concern.

[Sashankar Biswas @SashankarB30342]

I had already ordered the GOVO GoSurround 900 (200W 2.1 Channel Soundbar) when it was priced at around ₹4,999. I cancelled the order only because I wanted to change my payment method and place the order again. However, by the time I returned, the price had suddenly increased to ₹7,149.
@amazon @amazonIN @AmazonHelp
Because of this unexpected price hike, I can no longer place the order. It's disappointing that customers who cancel only to change their payment method end up having to pay so much more for the exact same product.

I hope the price comes back to around ₹4,999 soon. Has anyone else faced a similar situation?
Amazon please solve this isssue urgently
#GOVO #Amazon #PriceHike #Soundbar #ConsumerExperience #TechDeals