@homefirstindia 2. Arrange for a competent representative to address my pending queries and provide accurate information.
I trust that you will take this matter seriously and ensure that necessary steps are taken to improve the quality of customer service.
@homefirstindia The experience I had has left me dissatisfied, and I request immediate action to address this matter.
I kindly request you to:
1. Investigate this incident and take corrective measures to ensure better service in the future.
@homefirstindia This lack of support has delayed my decision-making process and caused unnecessary confusion.]
As a valued customer, I believe I am entitled to professional and effective service, particularly for something as critical as a home loan.
@homefirstindia Here are the details of my interaction:
1. Issue Raised: [21-11-2024, SOA and Loan outstanding Letter]
2. Response Received: [Duplicate, the executive repeatedly redirected me to resubmit request again]
3. Outcome: [No responses and not yet received supporting documents.
@homefirstindia Also he acknowledged that explain latency from their end. However, Adithya failed to provide clear and accurate information and answer my calls. Instead of resolving my concerns, I felt that the responses were vague, unhelpful, and did not address my specific queries.
@homefirstindia customer executive stated that document request not consider after 20th of every month, I need to resubmit my request again. After resubmitting the request customer executive Adithya confirmed that it will be reflect under my app with in 3 to 4 working days.
@homefirstindia I have raised document request under home first app on 21-11-2024, after couple of days I have noticed that case was closed and updated status as duplicate, again I had a discussion with home first finance branch Chennai ( Tambaram ) through following 9962204748
@homefirstindia I had contacted your customer support team on 21-11-2024 to address for documents request Case # 00493443 related to my home loan application/account (LAI-00184640). Based on the executive Adithya direction Contact# ( 9994678348 )
@homefirstindia Dear team,
I am writing to formally bring to your attention the lack of appropriate assistance provided by one of your home loan customer support executives.
@praddy06 Virat Kohli completely out of form, he is not adapt our home conditions as well, he has to play a lot of domestic matches, to assess the conditions also opportunities to play with more local spinners.
@ACTFibernet Frustrating I have been raised request to shift my connectivity to other location past 4 days nobody turnout and resolve the issue. Poor ACT customer service I have ever faced before.
Technician contact number as follows : +91 73580 22506
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