@British_Airways They tried and you dont have a policy to deal with it. Vulnerable clients are different and BA does not get it. I will email complaints
@British_Airways Why are you so horrible in treating with vulnerable clients? I have wasted the last few days helping someone I dont know because of your incompetence
@British_Airways Yet again you have proved to be useless and uncustomer friendly. You asked me to upgrade a family booking and then split my family up right away. Then I cant check in and have to drive to the airport the day before. #Uselessairline
@EASPORTS I purchased FIFA23 and unfortunately the app will not download on my PC, seems there is a bug with the app. I paid £60 as well. Who can I speak to? Please send me a number
@British_Airways I have sent a private message and I hope British Airways resolves this as it is certainly not the way to treat people who have reached that age.
@British_Airways 2/2 I.e. hours delay for baggage, call centres shut down for weeks and lots of technical issues. I cannot believe how terrible BA has become whereby two persons in their 70's and 80's are refused a refund request and nothing further can be done.
@British_Airways Hi Oliver, so it seems that they made the application for the refund just after the 30 day period and now have been refused. We are speaking about senior citizens here who had to deal with the ineptness of BA over the last year 1/2
@British_Airways Thanks Oliver, I will 1) Ask them to add me via customer relations 2) In the iterim provide details and you communicate any information back to them
@British_Airways Oliver, thanks for your response. They have done this and unfortunately no response, that's why I have to come here. Again I repeat they are senior citizens and should not be treated like that. At the very least I would have hoped you would have asked me to send a PM with details
@British_Airways What is going on with your management of flights? it took me 70 mins after landing to receive my flights from Seville last night at Heathrow. Can you get anything right?
@British_Airways@British_Airways Why is your service so terrible? I literally cant get onto your call centre for the last three days as you are not taking any calls. I am helping senior citizens in their travel and no way I can get onto you. #Rubbishairline
@British_Airways Why is your service so terrible? I literally cant get onto your call centre for the last three days as you are not taking any calls. I am helping senior citizens in their travel and no way I can get onto you. #Rubbishairline