Saurabh Chandak

[Saurabh Chandak @SaurabhChandaKK]

@JioCare Issue has been fixed after intervention from Sr. Mgmt. Thanks. Closing the thread.

[Saurabh Chandak @SaurabhChandaKK]

@reliancejio @JioCare @JioFiberVoice
Struggling wid relocation (CO0001CTLM7P) as ur incompetent customer support has no clue of resolution.
SR#000023N6JH
8th day without internet
@Anant_ambani1 @TRAI @DoT_India fyi, pls

[Saurabh Chandak @SaurabhChandaKK]

@JioCare Well, your own deadline, to serve the SR, of 10:01am of 20th Oct 2024 has expired 😂

[Saurabh Chandak @SaurabhChandaKK]

@JioCare @reliancejio @NitaMAmbani1
JSK ma'am! Your Jio team doesn't care about customers. I'm sure this is not the premise on which Jio was built. Need your kind intervention pls

[Saurabh Chandak @SaurabhChandaKK]

@JioCare I repeat, pls take back the set-top box and the router and refund my money. I'm done with #Jio
@reliancejio exists because of the customers, and not the other way round

[Saurabh Chandak @SaurabhChandaKK]

@JioCare Pls take the set-top box and the router and refund my hard-earned taxed money.
@airtelindia
@airtelnews
here's an aggreived #Jio customer willing to switch to #Airtel

[Saurabh Chandak @SaurabhChandaKK]

@JioCare I repeat, and I insist - ETA pls?

[Saurabh Chandak @SaurabhChandaKK]

@JioCare I'd again ask - ETA pls?
@jagograhakjago how long should we customers bear the brunt of apathetic customer support? Is better service experience too big an ask? Already lost so much time and energy dealing with callous service providers.
@Anant_ambani1 would you compensate?

[Saurabh Chandak @SaurabhChandaKK]

@JioCare I have resorted to social media only after giving ample time to your team. Aren't 8 days enough to resolve a petty issue?
ETA pls.

[Saurabh Chandak @SaurabhChandaKK]

@JioCare @JioCare let's not talk abt intention. Pls act and resolve in next 2 hours. The issue is open since 8 days, while an SR was opened only this mrng to cover up the poor service levels

[Saurabh Chandak @SaurabhChandaKK]

@JioCare @reliancejio @RelianceJioCare
Struggling wid relocation of #jiofiber while ur incompetent #CustomerSupport has no solution. 8th day without internet.
Relocation #CO0001CTLM7P;
SR000023N6JH
@TRAI @DoT_India - fyi pls

[Saurabh Chandak @SaurabhChandaKK]

@RailwaySeva @indianrailway__ @jagograhakjago @cpgrams @AshwiniVaishnaw @nsitharaman @IRCTCofficial @nch1915 @FinMinIndia Still waiting...

[Saurabh Chandak @SaurabhChandaKK]

@indianrailway__ @IRCTCofficial @AshwiniVaishnaw
I booked 2 seats in 1ac with CNF booking status. DoJ 26-12-2023. Got a msg now that I've been downgraded to 2ac. It was a gift to my wife and we're super disappointed. Pls help

[Saurabh Chandak @SaurabhChandaKK]

@RailwaySeva @indianrailway__ @jagograhakjago @cpgrams @AshwiniVaishnaw @nsitharaman @IRCTCofficial @nch1915 @FinMinIndia Waiting

[Saurabh Chandak @SaurabhChandaKK]

@Purohitjaideep7 @RailwaySeva @indianrailway__ @jagograhakjago @cpgrams @AshwiniVaishnaw @nsitharaman @IRCTCofficial @nch1915 @FinMinIndia I'm glad there are many sensible co-passengers who empathize and offer their lower berths to the needy. It surprises and shocks me that 'public service' organizations are apathetic to such facts! 😕