Sayantani Das

I m ??? My life, my choices, my mistakes, my lessons, none of anyone's business...m bold enough to knock the door to open it for my own...

[Sayantani Das @Sayantanistyle]

This matter has been ongoing for over a month now. I am surprised to see the kind of behaviour/response I have got from Samsung with no accountability or seriousness of the matter. Its just another case of Quality checks, where @SamsungIndia hopes the frustration will fade...

[Sayantani Das @Sayantanistyle]

@Darshanskolekar @mahindraesuvs #customerservicefail #Dobetter @MahindraRise
@Mahindra_Auto #BE6 #mahindrabe6 #safety #customersafety @autocarindiamag @tech2eets @MotorOctane @consaff #evindia

[Darshan S @Darshanskolekar]

@mahindraesuvs My Mahindra BE 6 windshield cracked overnight while parked safely in my garage. Mahindra claims it’s due to a small stone hit but the crack clearly started from the edge near the radar. If a tiny hit causes this, how strong is the BE 6 glass really? #mahindra #be6

[Sayantani Das @Sayantanistyle]

@TeamCRonaldo B. Winning World Cup
P.S. I m positive about him scoring 1000 goals... 😅

[Sayantani Das @Sayantanistyle]

@dhruv_rathee The point is simple...be it Govt's land or Uni's...It's the basic...you're eventually destroying the ECO system...tampering with the climate...
Isn't that enough reason to fight? 🌍🌳💔 #ClimateChange #ECOSystem #TamperingWithClimate

[Dhruv Rathee @dhruv_rathee]

Save the Green Lungs of Hyderabad!

#SaveHCUBioDiversity

[Sayantani Das @Sayantanistyle]

@nch1915 @Samsung @SamsungNewsIN @BandBajaateRaho @htTweets @SamsungIndia @Asim_Warsi @jagograhakjago @ndtv @timesofindia @GoI_MeitY Like I said, i did. Docket No.6625132
@SamsungIndia closed the case simply by saying the ask is not under the policy.
The given proposal was nothing less than tricking the CX, which I refused to accept.
I seek help. It's a #fraud case. Details are below -
#BanSamsung #Zflip6

[Sayantani Das @Sayantanistyle]

This matter has been ongoing for over a month now. I am surprised to see the kind of behaviour/response I have got from Samsung with no accountability or seriousness of the matter. Its just another case of Quality checks, where @SamsungIndia hopes the frustration will fade...

[Sayantani Das @Sayantanistyle]

@nch1915 @Samsung @SamsungNewsIN @BandBajaateRaho @htTweets @SamsungIndia Like I said, i did. Docket No.6625132
@SamsungIndia closed the case simply by saying the ask is not under the policy
The given proposal was nothing less than tricking the CX, which I refused to accept
A simple qus @SamsungMobile: Who gave permission to unilaterally close my case?

[Sayantani Das @Sayantanistyle]

@nch1915 @Samsung @SamsungNewsIN @BandBajaateRaho @htTweets @SamsungIndia A simple question for the brand @SamsungIndia: “Who gave you the permission to unilaterally close my case?” 
@Asim_Warsi
@jagograhakjago
@ndtv
@timesofindia
@GoI_MeitY
@dpgmitra
@ConsumerComplain
@NCDRC_India
#WorstCustomerService #Samsung #ZFlip6 #AccountabilityMatters

[Sayantani Das @Sayantanistyle]

@nch1915 @Samsung @SamsungNewsIN @BandBajaateRaho @htTweets I did.
@SamsungIndia closed the case simply by saying the ask is not under the policy.

The given proposal feels like an attempt to trick customers with wordplay and false commitments, offering temporary appeasement while leaving me to suffer in the future if issues arise.

[Sayantani Das @Sayantanistyle]

@SamsungMobile, you've betrayed the TRUST! Its time to reflect on your practices and take this matter seriously. Customers deserve better. What exactly is your timeline for resolution? Do you even have one, or are customers supposed to wait indefinitely while being brushed aside?

[Sayantani Das @Sayantanistyle]

...& the customer will eventually give up—just like everyone else does. This is how @Samsung operates! This is how @SamsungNewsIN tricks the customer with wordplay and false commitments.
#WorstCustomerService #FoldablePhoneIssues #SamsungIndia
@BandBajaateRaho @nch1915 @htTweets

[Sayantani Das @Sayantanistyle]

@SamsungCareUS @SamsungNewsIN
Ignoring valid concerns or attempting to brush them aside isn’t just bad service—it’s a complete betrayal of trust. If you expect trust from your customers, you must first earn it. #CustomerCareFail #QualityControl #SamsungIndia #FoldablePhoneIssues

[Sayantani Das @Sayantanistyle]

Is this how @SamsungIndia operates now?
It’s been a month now, after raising a legitimate complaint about my defective Samsung Z Flip 6—a flagship device I trusted enough to invest in—your response seems to boil down to: “Take this offer, or we don’t care.” #WorstCustomerService

[Sayantani Das @Sayantanistyle]

What exactly is your timeline for resolution? Do you even have one, or are customers supposed to wait indefinitely while being brushed aside? @Samsung, it’s time to answer these questions and show your commitment to customer satisfaction. #AccountabilityMatters #DefectiveProduct

[Sayantani Das @Sayantanistyle]

@SamsungIndia @GoI_MeitY @jagograhakjago #IDEMANDforAnAns
#ConsumerCourt #SamsungComplaint #WorstCustomerService #ConsumerRights #CustomerServiceFail #SamsungIssues #SamsungComplaint
@BandBajaateRaho @nch1915
@SamsungIndia @SamsungSupport @Asim_Warsi @ConsumerComplain @NCDRC_India @jagograhakjago @GoI_MeitY @dpgmitra

[Sayantani Das @Sayantanistyle]

The truth needs to be unfolded, just like @SamsungMobile latest model, which should go by the tag “please don’t expect quality products from us.”
I own Samsung Z-flip 6, purchased right after it launched to the market from the authorised Samsung showroom, Opera House, Bangalore.

[Sayantani Das @Sayantanistyle]

@SamsungIndia It’s fraud to sell defective products and then burden the customer. A company like this should be held accountable. #Samsung #ZFlip6 #CustomerExperience #DefectivePhone #SamsungFail #QualityControl
@GoI_MeitY @MohammadAsimWarsi @ConsumerComplain @NCDRC_India @jagograhakjago