This matter has been ongoing for over a month now. I am surprised to see the kind of behaviour/response I have got from Samsung with no accountability or seriousness of the matter. Its just another case of Quality checks, where @SamsungIndia hopes the frustration will fade...
@mahindraesuvs My Mahindra BE 6 windshield cracked overnight while parked safely in my garage. Mahindra claims it’s due to a small stone hit but the crack clearly started from the edge near the radar. If a tiny hit causes this, how strong is the BE 6 glass really? #mahindra#be6
@dhruv_rathee The point is simple...be it Govt's land or Uni's...It's the basic...you're eventually destroying the ECO system...tampering with the climate...
Isn't that enough reason to fight? 🌍🌳💔 #ClimateChange#ECOSystem#TamperingWithClimate
This matter has been ongoing for over a month now. I am surprised to see the kind of behaviour/response I have got from Samsung with no accountability or seriousness of the matter. Its just another case of Quality checks, where @SamsungIndia hopes the frustration will fade...
@nch1915@Samsung@SamsungNewsIN@BandBajaateRaho@htTweets I did.
@SamsungIndia closed the case simply by saying the ask is not under the policy.
The given proposal feels like an attempt to trick customers with wordplay and false commitments, offering temporary appeasement while leaving me to suffer in the future if issues arise.
@SamsungMobile, you've betrayed the TRUST! Its time to reflect on your practices and take this matter seriously. Customers deserve better. What exactly is your timeline for resolution? Do you even have one, or are customers supposed to wait indefinitely while being brushed aside?
Is this how @SamsungIndia operates now?
It’s been a month now, after raising a legitimate complaint about my defective Samsung Z Flip 6—a flagship device I trusted enough to invest in—your response seems to boil down to: “Take this offer, or we don’t care.” #WorstCustomerService
What exactly is your timeline for resolution? Do you even have one, or are customers supposed to wait indefinitely while being brushed aside? @Samsung, it’s time to answer these questions and show your commitment to customer satisfaction. #AccountabilityMatters#DefectiveProduct
The truth needs to be unfolded, just like @SamsungMobile latest model, which should go by the tag “please don’t expect quality products from us.”
I own Samsung Z-flip 6, purchased right after it launched to the market from the authorised Samsung showroom, Opera House, Bangalore.