@British_Airways hi, on a flight from Heathrow to Dubai in economy, do you give children plugin earbuds or are they headsets which go over their heads? Thanks, Sarah
@RegattaOutdoors No worries, after 12 times of trying and 4 different devices, it worked, so now have finally placed an order. Took about 3 hours instead of about 20 mins though and lots of frustration! Thanks!
@RegattaOutdoors hi, I am trying to place an order and it won’t take any payments, keeps saying all methods are failing. Did the same to me last night and then empties my basket. I just want to place an order! Help!
@AskSmythsToys hiya, it’s my daughters Birthday and she just opened her LOL doll and 2 items in the box are broken. She’s very disappointed. Can replacements be ordered or do I have to return the whole thing?
@nicolakillen our 3 yr old wanted to be Fluff for #WorldBookDay, she’s been tickling her sisters’ tummy’s and we’ve been throwing snowballs at her!! Now she wants to be Billy tomorrow! 🐧🐧#FluffandBilly
@AsdaServiceTeam just waited an hour to pick up my click and collect, awful service and lots of items missing which I have been charged for. Not impressed at all.
@Joulesclothing hi, I have just placed an order over £49 on your website and I have been charged for delivery. Please can you advise how I can get the refund on delivery please as it should be free. Thanks
@LittleTikes@LittleTikesUK nearly 3 weeks ago we registered a warranty claim, we are going round in circles despite you agreeing it’s a warranty claim. Receiving awful customer service. Not impressed at all and 1 very upset 19 month old. #nothappy
@hotelsdotcom This is the problem, you aren’t sending these emails to everyone and after hours on the phone to you you have not solved the problem and done what you said you would? Check in is supposed to be tomorrow? Please help and please check your PMs
@DXdelivery hi, parcel was to be delivered today but we are still waiting at 21:22pm. I have another parcel being delivered tomorrow by you or will it not be delivered tomorrow?!