@nataliamblades Hi there, I'm very sorry to hear of your delay. We always aim to operate all our flights on time and keep any disruptions to a minimum. To find out further information on delays, disruptions and how to make a claim, kindly follow back and DM.^Michelle
@KateRaynerVA hello, sorry for any inconveniences it's unfortunate for the challenge encounterd .we would like to closely look at the consern raised. kindly follow us back then DM us for quick response .^Michelle