@NikGrhxk Hello Nick. We aren't currently experiencing any issues with our online banking app. If it's not working as expected on your end, please try clearing your cache and cookies or deleting and reinstalling the app. If you continue to have trouble, call us and we'll be happy to help.
If you're a SchoolsFirst FCU Member and have been affected by these fires, please know we're here for you. Give us a call at (800) 462-8328 ext. 8059 or visit https://t.co/iXAtZqAPxN.
@hellomotos29189 We’re sorry for the frustration. A recent online banking upgrade temporarily disrupted connections to third-party services such as Plaid. We’re working closely with our partners to resolve this as quickly as possible. We appreciate your patience as we address the issue.
@ksegura1813 We’re sorry for the frustration this has caused and understand how concerning it can be when an account won’t link as expected. Please reach out to us directly so we can troubleshoot this with you and look into what’s preventing the connection. Our team will be happy to help.
@thisAppisWac1 Sorry to hear about your ATM experience. Bills must be flat, unfolded, and free of tears or damage, or the ATM may accept only one at a time. We have shared your feedback. Please contact us if a specific ATM continues doing this so we can look into it further.
@babygirlx2003x We were performing system maintenance during this time, and apologize that it was not communicated more clearly. The app and website are both back up and running now.
@ThatBigSky@lizardfrost89 Both the app and the website are up and working. If you’re still experiencing any issues, please let us know and we’ll be happy to help troubleshoot.
@kjs9226@itoxcoyoa01 Both the app and the website are up and working. If you’re still experiencing any trouble, please reach out to us so we can help troubleshoot with you.
@joyettalynn Occasionally, online and mobile banking may be temporarily unavailable in the evening due to scheduled system maintenance needed to keep services secure and running smoothly. Your feedback is important, and we’ll be sure to share your concerns with the appropriate teams.
@lizardfrost89 Thanks for letting us know! We’ll be happy to help troubleshoot the issue with you. Please give us a call so we can walk through a few quick steps and help get you back online. Our team is ready to assist.
@itoxcoyoa01 Ivan, we apologize for any inconvenience you experienced while the app was temporarily unavailable. The issue has since been resolved, and the app is currently up and running.
@Anark1st Jesse, we apologize for any inconvenience you experienced while the app was temporarily unavailable. The issue has since been resolved, and the app is currently up and running.
@joyettalynn Joy, we’re sorry to hear you experienced issues with our TellerPhone system last night. We’d appreciate the chance to review your information and, if needed, reset your access. When you have a moment, please give us a call at 800.462.8328
@joyettalynn Joy, we're sorry for the frustration you experienced last night while trying to pay a bill. If you are still experiencing issues, please call us at 800.462.8328, ext. 2016521. One of our eServices specialists would be happy to troubleshoot with you.
@thisAppisWac1 Thank you for reaching out. We understand it can be frustrating when a charge stays pending. After authorization, funds remain set aside until the merchant completes the payment. Some finish quickly while others take longer. Reaching out to the merchant may help clarify timing.
@happypastor21@monarch_money@Plaid Hello Andrew,
We’re sorry to hear that you’re still unable to connect to your accounts. If the previous steps did not resolve the issue, please contact our Online Team at 800‑462‑8328, option 3, so we can assist you further with troubleshooting.
@Killed_your_dad We understand how frustrating it may be when an order gets canceled. We'd be happy to assist you to verify your card activity. Please contact our after hours support team at (800)-462-8328 and follow the prompts to speak to a representative.
@AnthonyCanwood@metalpaysme@MetalBlockchain Thanks for tagging us, Anthony. SchoolsFirst Federal Credit Union does not offer cryptocurrency or crypto‑related services. If you have questions about our products, please contact us directly. We’re here to help.