@MrsSHA123 Hi, I am so sorry to hear this. We would recommend clearing your cookies, or trying this using a different device or browser. If you still have issues with this, please send us a DM so we can look into this further for you. - Toni
@pughmarkpugh Hi Mark, I am so sorry to hear that. Please could you send us a message with your order number and full delivery address so I can look into this for you? - Kieran