Vision Express

Our @VEServiceTeam are here to help you 😊

[Vision Express @VisionExpress]

@sanstarko Hi, Johnny!

Thank you for reaching out to us. Please could you send us a private message, and we’ll be more than happy to assist you with access to the Eyecare Plan portal and support you further.

[Vision Express @VisionExpress]

@delaney69 Hi, Christopher!

Yes — Vision Express does offer contact lenses for people, including a wide range of daily, 2-weekly, and monthly disposable lenses, depending on prescription needs. For your reference: https://t.co/mzkoLnSbHU

[Vision Express @VisionExpress]

@steveandgem Hi Steve!

I’m sorry about this. Unfortunately, it looks like your account settings are preventing us from sending you a direct message because your profile is not following us.

Please try following our account first or try checking your settings.

[Vision Express @VisionExpress]

@taree_ru Hi!

We’re so sorry to hear this and sincerely apologise for the distress caused. Please send us a DM with your mother’s full name, date of birth, and postcode, and we’ll look into this for you right away.

[Vision Express @VisionExpress]

@steveandgem Hi Steve,

If you can send us a DM with your full name, date of birth, postcode, and email address, I’ll be more than happy to look into this for you.

[Vision Express @VisionExpress]

@JudishRaj Hi J!

We’re sorry to hear about your experience and apologise for the inconvenience caused. If you could please send us a DM with your full name, date of birth, and postcode, I’ll be more than happy to look into this for you.

[Vision Express @VisionExpress]

@Lady_Chitchat Hi, Chatty!

We’re very sorry to hear about your experience at our Oxford Street store and that you feel let down after many years as a customer. If you can pop us a private message with your full name, date of birth and postcode, I’ll be more than happy to check this for you.

[Vision Express @VisionExpress]

@steviereilly Hi, Ste!

We're sorry to hear your sunglasses are already past the expected delivery date—that’s understandably frustrating. If you can pop us a private message with your full name, date of birth and postcode, I’ll be more than happy to check this for you. Thanks!

[Vision Express @VisionExpress]

@shippervision Hi, Shippervision!

Thank you for your message. I’m sorry you’re dealing with this. If you can pop us a private message with your full name, date of birth and postcode, I’ll be more than happy to check this for you.

[Vision Express @VisionExpress]

@mctunky Hi, ClunkyMctunky!

We’re sorry to hear about your experience and understand your frustration. If you can pop us a private message with your full name, date of birth and postcode, I’ll be more than happy to check this for you.

[Vision Express @VisionExpress]

@_Nestoras_ Hi Nestor!

We do apologise for the delay in getting back to you. If you could send us a DM with your full name, date of birth, and postcode, I’ll be more than happy to look into this for you.

[Vision Express @VisionExpress]

@PeteBeaumont1 Hi, Pete!

I’m really sorry to hear about the frustration and the delays you’ve experienced. If you can pop us a private message with your full name, date of birth and postcode, I’ll be more than happy to help.

[Vision Express @VisionExpress]

@AlfieVille Hi!

Yes, of course. If you could send us a DM with your full name, date of birth, and postcode, I’ll be more than happy to look into this for you.

[Vision Express @VisionExpress]

@NewboldDan86027 Hi, Dan!

Thank you for getting in touch and I’m sorry for the confusion regarding your return. If you can pop us a private message with your full name, date of birth and postcode, I’ll be more than happy to check this for you. Thanks!

[Vision Express @VisionExpress]

@Roxy_Indie Hi, @Roxy_Indie!

I’m really sorry to hear this has happened. If you can pop us a private message with your full name, date of birth and postcode, I’ll be more than happy to check this for you. Thanks!

[Vision Express @VisionExpress]

@TheGrumpyProg Hi, @TheGrumpyProg!

Thank you for your message. You can find the latest delivery timeframes on our website https://t.co/fK4v0dX67E.

[Vision Express @VisionExpress]

@steviereilly Hi, Ste!

Thank you for your message. You can book an eye test on our website, but it only shows the Advance Eye Test option. You can book that slot and then inform the staff on the day that you want the standard eye test instead.

[Vision Express @VisionExpress]

@HasteukS Hi, Sara!

We’re really sorry to hear about the delay and the frustration this has caused. If you can pop us a private message with your full name, date of birth and postcode, I’ll be more than happy to check your order.

[Vision Express @VisionExpress]

@ChrisWillTweet Hi, Chris!

Thank you for your enquiry. You are welcome to bring your glasses into any Vision Express store, where our team will be happy to check them for you.