Poster guru and boss of Scienceposters! Providing a service offering printing of scientific and clinical posters, specialising in production of fabric prints
@_EvriHelpline_ i used Evri before i went to DHL. Zero customer service - you had a Bot. Awful. Funnily enough i'm not overly confident things will improve with DHL
Moved to DHL from Royal Mail a couple of years ago as RM service was pretty abysmal. Recently DHL standard of service is slipping big time esp since the forthcoming takeover by Evri (ugh), so contemplating moving back to Royal Mail…thoughts?
Looks like DPD have gone the way of Evri. No customer service at all - just a bot. Avoid if you can. When something doesn't work (their fault), there's nothing you can do to rectify other than wait for redelivery the next day. Not ideal for urgent orders
ok from 9am to 11.30am today any emails sent to me have dissapeared into the ether....it's now working again? worrying - if you have no response pls call email again.