Sean Armson

Sales vet. Dog dad. Husband, poker player.

[Sean Armson @SeanArmson]

Our own SVP of Customer Success, Teresa Anania, said it best: Implementing AI-powered tools 🤖 provide agents with the necessary context to provide personalized customer interactions. Customers that feel cared for = customers for life https://t.co/rdSzHuX703

[Sean Armson @SeanArmson]

This just in! 📣 With the brand-new, elevated @Shopify Premium for Zendesk app, merchants can do everything from having real-time shopping and payment status to connecting multiple storefronts into a single, unified view of customers' orders. https://t.co/PdxLptvKgV

[Sean Armson @SeanArmson]

It's obvious: people don't want to be treated like a sale just because they’re talking to brands. Conversational CRM brings warmth to transactions in the digital age. https://t.co/lbhFiHljxX

[Sean Armson @SeanArmson]

Stream the latest episode of Sit Down Startup with Immad Akhund co-founder & CEO of Mercury. https://t.co/UfDuyzi8yE

[Sean Armson @SeanArmson]

📣 Announcing the recipients of our first Tech for Good Impact Awards. We’re excited to partner with these 25 inspiring organizations to empower their mission. #ZendeskImpact https://t.co/xLEn54WUV9

[Sean Armson @SeanArmson]

Join our own Adrian McDermott as he speaks at @EconomistEvents Innovation@Work US conference where 100+ speakers & 2,000+ senior global executives will debate the future of work, from technology to human resources. #EconInnov #futureofwork https://t.co/mICjmFcUj1

[Sean Armson @SeanArmson]

📣 Announcing the recipients of our first Tech for Good Impact Awards. We’re excited to partner with these 25 inspiring organizations to empower their mission. #ZendeskImpact https://t.co/g5maDk5Kgb

[Sean Armson @SeanArmson]

As we approach the holiday season, small businesses are getting ready for the rush by investing in their customers 🎁. @Zendesk's 2022 CX Accelerator report offers insight for keeping those customers around for the long haul. https://t.co/XK1aHMVm8B

[Sean Armson @SeanArmson]

Check out this week's episode of Sit Down Startup featuring Pilot co-founder and CEO Waseem Daher. https://t.co/mSAVXWHodu

[Sean Armson @SeanArmson]

Leading software and cloud services companies are setting the example of how to scale #CX with the right tools 🛠️ https://t.co/90dn8WXWI9

[Sean Armson @SeanArmson]

Leading software and cloud services companies are setting the example of how to scale #CX with the right tools 🛠️ https://t.co/N2oVKKD6VA

[Sean Armson @SeanArmson]

Did you know Zendesk has tools for employee experience in addition to customer experience? 💡 Hear how companies like @modernhealthco is using them on this upcoming live Q&A event. https://t.co/oMwR1iBkRg

[Sean Armson @SeanArmson]

@Zendesk spoke with @neofinancial's Head of Experience, Shannon Burch, to discuss how they are connecting to customers and finding ways to stand out in Canada's finserv industry. https://t.co/RfF4gnWWoo

[Sean Armson @SeanArmson]

Join us virtually on October 19th as we dive into our new and advanced Routing and Live Agent Reporting capabilities 📈 https://t.co/bBno4zwMz2

[Sean Armson @SeanArmson]

Keep the high fives coming 🙌 As #CustomerServiceWeek winds down, it's important to continue recognizing great support. Here's how @Zendesk celebrated the week–and champions service agents year-round. https://t.co/qxVnvr7nfU

[Sean Armson @SeanArmson]

Join us with @Shopify as we discuss how eCommerce champions @Pair Eyewear 👓 and @Luxdeco balance hyper-growth with quality service #CX https://t.co/AYlRc0rwNi

[Sean Armson @SeanArmson]

#CustomerServiceWeek is the perfect opportunity to check in with your agents and plan how to best improve their work experience. https://t.co/6EM3HAYymj

[Sean Armson @SeanArmson]

Our partnership with @Shopify & @Klaviyo allowed @gethoneylove to achieve an SMS 📱CSAT of 96% while averaging 15K monthly tickets https://t.co/8Fi073O0Ct

[Sean Armson @SeanArmson]

Check out the newest episode of Sit Down Startup with guest Omar Johnson. https://t.co/oQd8xmgFGa

[Sean Armson @SeanArmson]

Scaling healthcare SMBs is within reach–once you learn how to take advantage of their unique #CX opportunities. https://t.co/aFp3Bkvo3V