Sean M Buda

Views are my own. Penn State Alum. Snowboarder. Cyclist. Runner. MBA.

[Sean M Buda @SeanBuda]

The better business bureau is like Google Reviews for boomers. Zero authority over anyone. Am I wrong?

[Sean M Buda @SeanBuda]

Don’t sell the product, Sell the experience. Love this execution with a PSU logo lockup. #marketing #b2b #amb #makeb2bgreat

[Sean M Buda @SeanBuda]

Enter for a chance to win a 2022 Honda Civic Sport and see live performances on the Honda Stage! https://t.co/1WZczPQBFU

[Sean M Buda @SeanBuda]

@dominos please deliver pizza to @united Flight UA 3941 … short flight turned into 6 hours. Most of which is here on the ground.

[Sean M Buda @SeanBuda]

@Pelotonia where in Columbus do the bikes get transported too when they come back from Day 1, the 100 mile ride?

[Sean M Buda @SeanBuda]

@Jeep Can you help me get a 2021 Jeep Wrangler 4xe that you have a $249mo lease with $3999 due? I want to buy this week! Please help!

[Sean M Buda @SeanBuda]

Lucky to have some great friends to wish our 3 year old Brecken a Happy Birthday this year when we couldn’t host a birthday @ABC7Chicago

[Sean M Buda @SeanBuda]

@united Delete my option to buy anything but regular tickets. Successful companies remove friction, not create it. Such a pain to call and tweet you to figure out your program.

[Sean M Buda @SeanBuda]

@united I’m sorry, it’s you, not me... we are breaking up. #unitedmilesplus #UnitedAirlines #milesplus

[Sean M Buda @SeanBuda]

@united You should do away with saver tickets. Just make it easy for customers that pay full price all the time for a full fare revenue ticket. That way a ticket is a ticket for busy work professionals that fly you multiple times a month. Thoughts?

[Sean M Buda @SeanBuda]

@united What is a saver award vs an everyday award? When I buy a ticket, I always buy a normal ticket.. those I can change on the fly. Super Confusing. Can’t you just change a flight for a loyal customer like you do when I pay for my ticket? I didn’t buy “saver tickets” all of last year

[Sean M Buda @SeanBuda]

@united @united why can’t rewards flights work like regular flights? Wouldn’t that be easy and be consumer focused?

[Sean M Buda @SeanBuda]

@united When I flew religiously with @Delta I never felt like the program was confusing and they always went over the top. @Delta will you take me back? I’m sorry I left you. My fault!

[Sean M Buda @SeanBuda]

@united That’s fine. I didn’t know that. Even at premier gold with short segments you don’t earn enough to matter. If I was more aware of how you do that I would have just paid for the ticket and not had a problem. Wish I charged you when my flights late.

[Sean M Buda @SeanBuda]

@united So fustrating. If I paid for the ticket you would have let me change for free. I’m confused.

[Sean M Buda @SeanBuda]

@united ^KF Thanks for reaching out. I fly mostly United for business conducted in the Midwest. 30 flights round trip last year. I use miles once a year. My kids are sick, I tired to rebook my flight earlier in the day tomorrow and paid an extra 20k in points.

[Sean M Buda @SeanBuda]

@united My flight at 9AM cancelled.. my 12PM flight delayed 7+ hours. I wish airlines were more transparent and helpful. I would have been fine moving my flight to tomorrow but United just kept giving bad information all day! Oh and some wasn’t weather related. (You said it was)

[Sean M Buda @SeanBuda]

@united why are all these flights delayed this afternoon? All have technical issues?

[Sean M Buda @SeanBuda]

@united can you please put my wife and I on another airline because all your flights to LGA are delayed? Worst luck this year with #unitedAIRLINES

[Sean M Buda @SeanBuda]

@BHasemeyer @united @Delta Hah! @BHasemeyer @Delta is 💪🏼 But in Chicago I’m forced to fly United 😩