This week, CAC's Communications Committee convened for two productive days, where airport communicators and industry partners mapped out strategies for closer alignment on the topics impacting our sector.
A true highlight of this session was welcoming to the table Air Canada's Madeline Long-Duke and Kevin Mio. They presented their communication priorities, opening up meaningful dialogue on how we can continue to collaborate and elevate the passenger experience together.
From navigating winter operations and regional cargo profiles to policy updates with NAV CANADA, CATSA, and CBSA, the agenda was packed with forward-looking strategies. Thank you to all of our speakers, partners, and committee members for bringing your insights to the meetings.
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Cette semaine, le Comité des communications du CAC s’est réuni pendant deux journées productives, au cours desquelles les responsables des communications des aéroports et les partenaires de l’industrie ont élaboré des stratégies visant à renforcer l’harmonisation de leurs efforts sur les enjeux qui touchent notre secteur.
L’un des moments forts de cette rencontre a été l’accueil à la table de discussion de Madeline Long-Duke et de Kevin Mio d’Air Canada. Ils ont présenté leurs priorités en matière de communication, ouvrant la voie à des échanges constructifs sur les façons de poursuivre notre collaboration et d’améliorer ensemble l’expérience des passagers.
Qu’il s’agisse de la gestion des opérations hivernales, des profils régionaux du transport de marchandises ou encore des mises à jour de politiques avec NAV CANADA, CATSA et CBSA, l’ordre du jour était riche en stratégies tournées vers l’avenir. Merci à tous nos conférenciers, partenaires et membres du comité d’avoir contribué aux discussions grâce à leurs précieuses perspectives.
@AirCanada@catsa_gc@acsta_gc@navcanada@CanBorder@FrontiereCan
A little pre-game prep goes a long way. The summer travel season is in full swing at Toronto Pearson. ⚽✈️
Here are some helpful tips to get through the airport like a pro.
Cleared for arrival. Ready for kickoff.
Welcome to Toronto Pearson, Team Bosnia and Herzegovina 🇧🇦⚽
We’re excited to welcome the team as they arrive in Canada.
Toronto Pearson is conducting its annual full-scale emergency exercise this Saturday.
Spokesperson Sean Davidson has more information about the exercise, why it's important and what passengers travelling through the airport this weekend can expect.
✈️ A milestone moment at Toronto Pearson.
Today we broke ground on Pearson LIFT - Long-term Investment in Facilities and Terminals - launching one of the largest airport infrastructure programs in Canadian history.
Read more about it here: https://t.co/Jec4iQrm6b
Many of us have recently found ourselves rethinking the reasons for our journeys – not just where we fly, but why.
That’s the premise of the new podcast Y We Travel.
Hosts Eric Weiner and Pearson's Erica Vella speak with top travel writers and thinkers to explore the deeper motivations behind our journeys.
Y We Travel is available now on Apple Podcasts, Spotify, and other major podcast platforms. https://t.co/kyiZ7SliFO
It's a busy start to the week at Toronto Pearson, with the first of today's 132,013 passengers making their way through the terminals.
During the morning peak, we're expecting more than 34,000 travellers, with light rain falling across the airfield.
There are 972 flights scheduled today (483 departures and 489 arrivals), with departing flights heading to 46 different countries and arrivals coming in from 47 countries.
Today’s busiest domestic routes include:
• Montreal (YUL) – 45 flights
• Calgary (YYC) – 44 flights
• Vancouver (YVR) – 40 flights
The first of today’s 133,526 travellers are making their way through the terminals as we prepare for 458 arrivals and 460 departures.
Of those flights, 310 will arrive from and depart to airports across Canada, with a two-way tie for the busiest domestic route between Vancouver (YVR) and Calgary (YYC), with 40 flights each.
Weather-wise, we’re trading yesterday’s double-digit temperatures for thunderstorms today, with the forecast showing the potential for lightning and rain throughout the day.
When lightning strikes within eight kilometres of the airport, our lightning warning system activates to alert employees working outdoors that it’s time to seek shelter indoors.
Attention NEXUS passengers: The NEXUS/Global Entry lane is currently unavailable at U.S. Preclearance.
Travellers are encouraged to use the Mobile Passport Control app to help expedite processing with U.S. Customs and Border Protection (USCBP).
It’s been a snowy, icy morning at the airport, with 1.4 centimetres of accumulation so far.
Aircraft are moving through the Central Deicing Facility for treatment before departure.
Here’s a look at an Ethiopian Airlines A350 being deiced ahead of takeoff.
We are closely monitoring today’s forecast wintry storm that could bring snow, ice and rain to the Greater Toronto Area, including the airport.
Our crews are standing by to treat runways, taxiways and the apron if ice develops and are ready to deploy plows to clear critical areas if freezing rain turns to snow.
Our Central Deicing Facility is fully operational and ready to deice aircraft prior to departure.
Traffic Management Initiatives are also in place to help ensure aircraft can move safely and efficiently throughout the day.
If you are travelling, check your flight status before leaving for the airport and allow extra time for road conditions.
Toronto Pearson is breaking records this year at its Central Deicing Facility. January was the busiest month in the airport's history, with a record 6,000 aircraft deiced.
It's been an exceptionally bustling season for our teams, and winter isn’t over yet. So far, more than 16,800 planes have been deiced — already surpassing the typical annual total of 16,500 and marking an increase of over 4,000 aircraft compared to the same point last year.
Forty-six centimetres in one day, and cleared in 24 hours!❄️✈️
Drifting and blowing snow increased accumulations in some areas, putting people, planning and equipment to the test. This is when the Pearson Snow Fighters deliver.
Our high-performance snow blowers, each powered by a 1,000-horsepower blower engine, can move massive volumes of snow every hour, throwing it more than 100 metres. This is the scale and precision required to keep Canada’s largest airport and one of North America’s busiest airports moving safely.
Through expertise, coordination and relentless teamwork, the airfield, apron and groundside areas were cleared safely and efficiently - an outstanding effort by the teams who delivered under extreme conditions and whose skill and commitment kept the airport moving.
Severe weather continues to impact flight operations with 41cm of snow accumulation at Toronto Pearson as of 7 p.m.
Air traffic management initiatives remain in effect to ensure the safe movement of aircraft. Crews continue snow clearing operations on runways, taxiways, and apron areas.
We are working with our airline partners to support operations and advise passengers to check their flight status directly with their airline before travelling to the airport.