Sean

[Sean @SeanM102704]

@rheem That's the problem @rheem. I've contacted them- there has been no assistance. Just a "not our problem" attitude. Maybe @CTDCP can help?

[Sean @SeanM102704]

@rheem what’s the deal w Raypak customer service? Have had a brand new defective pool heater for 3 weeks. No call back- no email back- and a suggestion that we hire our own person for $300 to fix? We’re talking kids+water+electricity…NO BUENO!

[Sean @SeanM102704]

@rheem It’s been going on for weeks. No authorized service people in area- so they want me to find my own?!? How do I get this unit returned?

[Sean @SeanM102704]

@hoyasszn Can we get Vince to come back?!