@HSBC_UK With respect that is simply not good enough. Especially when you need to transfer money from one account to another to pay bills. Am nowhere near a branch. Can't call because other people are phoning. 12 hours no service appalling
@HSBC_UK why has this taken so long to resolve. Customer service on this appalling. No messages from you, I have payments to make today, and can't because my funds need to be transferred to a different account. Struggled to connect via phone. Not good enough HSBC. Get it fixed
@HSBC_UK had a really frustrating day. Cannot make payments due today. Cannot transfer fund from one account to another to pay the bills. Live to far from branch to do anything. If I get late charges or affects my credit rating, will you put it right?
@CircleWaste please collect my skip. It has been nearly 7 months since we first asked. There have been various requests to remove it, now there are other items put in by others. We need it gone.
@CircleWaste hello, despite asking since January for a skip to be collected, I am dismayed that it hasn't. Now someone has put a mattress and fridge freezer in it. We have been told we will be charged. This is poor customer service as we gave been asking for 7 months for it to go
@PlutoTV I was really disappointed when watching a programme on demand, that the show I was watching had adverts that interrupted the show every 10 seconds. It made it completely unwatchable.
@PapaJohnsUK having ordered earlier tonight my order arrived after nearly an hour, but without Pepsi, driver said he would bring one. That was 2 hours ago, useless customer service. You can do better. Tempted to go elsewhere in future.
@PapaJohnsUK I ordered some pizzas, potato tots, cookie and bottle of Pepsi.
Everything but the Pepsi arrived. We have been waiting for the Pepsi to turn up, it is nearly an hour now. The customer service is sadly lacking. The branch is less than 10 mins drive from my home,
@Dominos_UK I messaged @dominos earlier they have said you could help further.
I ordered at 6.02pm. The pizzas arrived cold and not tasting very nice 90mins later. I was offered a replacement or 50% refund. I was horrified at that. Should have been full refund. New pizza came
If I paid for a pizza, I would accept a full refund not 50%. On this occasion I accepted fresh pizzas. The point however is it should not take 90 mins and any refund offer should be a full refund, this is dominos cock up after all.
@dominos l am not very happy, I ordered pizzas at 6.02pm this evening, arrived 90 mins later, pizzas were cold and tasted horrible. When I called the branch, I was offered fresh pizzas which was OK. However the refund they offered was only 50%. That is really not acceptable.