Hey @MANCHES77 there is no reason to panic. Can you follow back so we can probably look into this and prevent any future issue. Thanks for understanding.
Hey @Ceezlok really sorry for the experience you had. I understand how frustrating that must have been. kindly follow back and check inbox for proper guide.
Hey @RhghXdf46516 there is no reason for panic. Kindly follow back so we can properly look into this and prevent any future issues. Thanks for understanding.
⚠️ Security Alert: Fake Support Emails and Websites
We are seeing fraudulent support emails and fake websites impersonating SecondFi to target affected users. Do not respond, do not click any links, and do not enter your details.
SecondFi does not provide support through Gmail or any personal email account, and our only official domain is https://t.co/C5s1yFPlq1. Always check the address carefully and do not trust links shared with you.
SecondFi will never email, DM, or message you first, and we will never ask for your private keys, recovery phrases, or wallet credentials.
Do not trust any checker, link, or account outside our official channels:
▪️ X accounts: @secondfiapp and @secondfi_jp
▪️ Support portal: https://t.co/bKfl8SK9D2
▪️ Asset recovery wallet checker: https://t.co/EGLOj6iKDl
The Asset Recovery Wallet Checker is now live.
You can now verify whether your wallet was affected by the incident.
The official checker is live at https://t.co/EGLOj6iKDl.
This is the only official checker. It is hosted on our https://t.co/C5s1yFPlq1 domain and shared only through @secondfiapp and @secondfi_jp.
- It will NEVER ask you to sign a transaction.
- Any tool that asks you to sign is not ours and should be treated as fraudulent.
This is phase one. In phase two, the checker will show whether your wallet has been affected, alongside an air-gapped transfer option to move assets securely.
Important Security Reminder
SecondFi will NEVER request private keys, recovery phrases, or wallet credentials, and we will never DM you first.
Do not trust any checker, link, or account outside our official channels:
▪️ X accounts: @secondfiapp and @secondfi_jp
▪️ Support portal: https://t.co/bKfl8SK9D2
▪️ Asset recovery wallet checker: https://t.co/EGLOj6iKDl
Recovery Fund Address
Our commitment remains unequivocal: to support the return of assets to all affected wallet holders from the 4 distinct wallet draining events which we intend to return in their in their original form. Three of these events were executed by external threat actors resulting in a loss of ~16M ADA.
To return these assets to the victims of the attack, EMURGO has set up a recovery fund address. You can find it here:
addr1qyvvn9e9ulvzw2nvgkwraxwrla4a28l7gmduk7jru2rw9kdxkls8aczwgg8u44nj87uaq50rgcjulcxtzv9q8j0g2lss9kv2ss
Assets secured through our emergency rescue response, including those from the fourth event, are currently protected and accessible. These will form part of the recovery effort to return assets to affected users.
Important Security Reminder
SecondFi will NEVER request private keys, recovery phrases, or wallet credentials, and we will never DM you first.
Do not trust any checker, link, or account outside our official channels:
▪️ X accounts: @secondfiapp and @secondfi_jp
▪️ Support portal: https://t.co/bKfl8SK9D2
▪️ Asset recovery wallet checker: https://t.co/EGLOj6iKDl
Your Options for Securing Assets, and What’s Next
We recognize that some users may not have completed all steps in the Hardware Wallet Guidance posted in our knowledge base. If you are not technically proficient, we recommend waiting for the secure wallet export functionality, which is currently intended to launch next week.
Here is an update on upcoming options:
• This week: Quarantine mode
We will enable quarantine mode, which will let users check whether a wallet address appears in preliminary incident-related data and submit a support ticket with the relevant wallet address.
• Next week: Secure wallet export functionality
We intend to deploy secure wallet export as the next phase of quarantine mode. This is intended to provide a safer way for users of varying experience levels to move assets to a new wallet.
• On potential asset recovery
As stated previously, we intend to support a process relating to potential asset recovery for users whose wallets are confirmed through the applicable process. Any such process remains subject to further investigation, verification, eligibility criteria, applicable terms and conditions, and technical implementation.
It is currently expected to involve a recovery tool using zero-knowledge proofs, initiated by users through a portal, designed to help users remain in control of the process while protecting their information.
Again, if you are not technically proficient, we recommend waiting for these options to go live. For now, you may submit a ticket at https://t.co/bKfl8SK9D2.
We will continue sharing updates as progress is made.
SecondFi / Yoroi Wallet Guidance Sessions in Tokyo and Osaka
We are hosting dedicated in-person guidance sessions during for SecondFi and Yoroi Wallet users affected by the security incident.
Each session will include:
- A SecondFi / Yoroi update from our CEO
- A live Q&A with our specialists
- Migration guidance slides
Our team will answer your questions and walk you through best practices for securing your wallet, or safely migrating it using the secure wallet export functionality, which will be released soon.
Please note the guidance slides are informative only. We will not conduct 1:1 or hands-on wallet troubleshooting.
EVENT DETAILS:
📍 Tokyo: Melody Line Hall, 1F, WebX Venue
(The Prince Park Tower Tokyo, Minato City)
📅 Tuesday, 14 July 2026, 12:00 to 18:45 JST
Register here: https://t.co/wUwmLIEZbi
📍 Osaka: TKP Garden City Umeda Osaka
📅 Saturday, 18 July 2026, 12:00 to 17:45 JST
Register here: https://t.co/tpTZ5ZuHHY
Sessions are held in English and Japanese. Registration via Luma is required for both, and support is first-come, first-served.
Security Alert: Fake SecondFi Extensions and Apps
We've seen scammers create fake SecondFi browser extensions and apps. Please read this before you install anything or click any link claiming to be from us. There is no new application or link, it is the same.
Do not accept links from anyone, including people claiming to be SecondFi team members, support, or partners. We will not DM or email you links to download software, sign a transaction, or take any action with your assets. If you receive a message like that, it's a scam. Do not click it.
The only official SecondFi extension is "searchable" in the Chrome Web Store. If you see any other extension using the SecondFi name or branding, it's fake.
Check for the verified blue checkmark. Our official extension listing carries a blue verified check, shown in the screenshots below. If the listing you're looking at doesn't have it, do not install it.
Scammers can and do clone extensions and apps to steal funds. When in doubt, go directly to https://t.co/C5s1yFPlq1 and verify links yourself rather than trusting anything sent to you.
Please check carefully that you are using the correct application
⚠️ SecondFi Is Currently in Quarantine Mode
SecondFi is running in quarantine mode. It's the same application, but transactions are disabled. You can view your balance and wallet address only, you cannot send, swap, or move funds.
A screenshot is below so you know what to expect.
Please protect yourself from scams. Only download SecondFi from our official link: https://t.co/hkFtUebtxo
Do not accept download links from anyone else, including emails, messages claiming to be from SecondFi.
Chrome extension is live, app store is pending store approval.