SecondFi Tech Support

SecondFi is a self-custody neofinance platform built for spending, trading, earning, and saving with you in control.

[SecondFi Tech Support @Second_fi]

Hi! Thanks for reaching out. We’ve received your ticket and our team is reviewing your case. Please send us a DM with your ticket number so we can follow up and keep you updated. Thank you for your patience.

[SecondFi Tech Support @Second_fi]

Hi! Thanks for reaching out. There’s no need to panic just yet. Please make sure your wallet is fully synced and you’re using the correct recovery phrase. If the issue persists, let us know and we’ll investigate further.

[Juan Llorens @JuanLlorens5]

@secondfiapp I just open my yorio wallet for the first time in over two weeks to find my assets gone. My wallet is keep off line. Should I be concerned?
Thank you

[SecondFi Tech Support @Second_fi]

Hi! Sorry for the delay. Please send your transaction ID (TXID) so we can check the status of your ADA deposit. We’ll look into it right away.

[Bright (black diamond)📊 @colerain35]

@secondfiapp I haven't seen my ADA please what is going on

[SecondFi Tech Support @Second_fi]

@BETFUSE1 Congratulations 🎉🍾🎊

[SecondFi Tech Support @Second_fi]

@0xarchaxy @moonbirds Hi @0xarchaxy , thanks for reaching out. Please send us a DM with more details so we can look into this for you.

[SecondFi Tech Support @Second_fi]

@infernoxbt @moonbirds Hi @infernoxbt , thanks for reaching out. Please send us a DM with more details so we can look into this for you.

[SecondFi Tech Support @Second_fi]

@KennyWo45192609 @moonbirds Hi @KennyWo45192609 , thanks for reaching out. Please send us a DM with more details so we can look into this for you.

[SecondFi Tech Support @Second_fi]

@0ldbull @moonbirds Hi @0ldbull , thanks for reaching out. Please send us a DM with more details so we can look into this for you.

[SecondFi Tech Support @Second_fi]

@NFTeazr @moonbirds Hi @NFTeazr , thanks for reaching out. Please send us a DM with more details so we can look into this for you.

[SecondFi Tech Support @Second_fi]

@CCCDawg @moonbirds Hi @CCCDawg , thanks for reaching out. Please send us a DM with more details so we can look into this for you.

[SecondFi Tech Support @Second_fi]

@archimage993 @moonbirds Hi, thanks for reaching out. Please send us a DM with more details so we can look into this for you.

[SecondFi Tech Support @Second_fi]

@JCCashOut02 @spencer @moonbirds Hi, thanks for reaching out. Please send us a DM with more details so we can look into this for you.

[SecondFi Tech Support @Second_fi]

@nexasxw @moonbirds Hi @nexasxw , thanks for reaching out. Please send us a DM with more details so we can look into this for you.

[SecondFi Tech Support @Second_fi]

@Boyue_on_Web3 @0xAyokanmi @moonbirds Hi, thanks for the update. We’re aware of the issue and working on it. Please send us a DM so we can assist you directly.

[SecondFi Tech Support @Second_fi]

@MiladKha99 @moonbirds Hi, thanks for the update. We’re aware of the issue and working on it. Please send us a DM so we can assist you directly.

[SecondFi Tech Support @Second_fi]

@SirZi28 @moonbirds Hi @SirZi28 , thanks for the update. We’re aware of the issue and working on it. Please send us a DM so we can assist you directly.

[SecondFi Tech Support @Second_fi]

@theKMan3 @moonbirds Hi, thanks for the update. We’re aware of the issue and working on it. Please send us a DM so we can assist you directly.

[SecondFi Tech Support @Second_fi]

@Sekiro_SKR @moonbirds Hi, thanks for the update. We’re aware of the issue and working on it. Please send us a DM so we can assist you directly.

[SecondFi Tech Support @Second_fi]

@bukola1 @moonbirds Hi, thanks for the update. We’re aware of the issue and working on it. Please send us a DM so we can assist you directly.