Tanea Drake

[Tanea Drake @Seddna23]

@TumsMat @JohnZawalski @CityPowerJhb But their latest response is again ‘technicians will be dispatched’ that is all we ever hear while we lose income and food and our minds

[John Zawalski @JohnZawalski]

@CityPowerJhb Harveston AH, Block 11 has been off since 10.07 PM last night. Was NOT restored at 00.50 AM like you said. Operatrors should start wearing bodycams so we can understand why it takes them 2 hours to get to site and still not fix the issue

[TUMI MOTSEPE® @tumi_motsepe]

@CityPowerJhb Please do tell us why has Honeydew been affected this much the whole week we have been having this problem and yesterday the update was the cables are restored and final check has been done than this today again.. we literally suffering like we not paying for electricity.

[Bronwen @BronHil77]

@CityPowerJhb CPWEB3783748 block 11 has been out since last night 10pm. Apparently teams have been on site already since then. Perhaps you should try to get the communication right, less frustration for everyone.

[Jay's Mum @suencube2]

@CityPowerJhb Teams still to be dispatched, after how many hours without power? You are costing us jobs in a country that is already having a high rate of unemployment. This whole week has been a week in hell, can we please be prioritized just like all the citizens

[TUMI MOTSEPE® @tumi_motsepe]

@CityPowerJhb Please do tell us why has Honeydew been affected this much the whole week we have been having this problem and yesterday the update was the cables are restored and final check has been done than this today again.. we literally suffering like we not paying for electricity.

[Anel Colyn @anel_colyn]

@CityPowerJhb When are the teams going to be dispatched to honeydew? After the 10 - 12 Loadshedding? Or will there then be another area that is more important that probably went out after us?

[Tanea Drake @Seddna23]

@CityPowerJhb Haibo. Teams will be dispatched still. When will the teams be dispatched? After loadshedding at 10-12? We haven’t had uninterrupted power this whole week! @JHB_DA_Ward97 @CityofJoburgZA @Eskom_SA if you can’t switch the power back on stop switching it off please!

[Tanea Drake @Seddna23]

@CityPowerJhb @JHB_DA_Ward97 @Eskom_SA @CityofJoburgZA Honeydew residents have not had one day this week that we have not had interrupted power, please can we have our voices heard and a solution put in place. We cannot plan our lives around unscheduled outages and we cannot keep losing income

[Tanea Drake @Seddna23]

@CityPowerJhb It has now been 3 hours since you acknowledged power going off, note that it went off at 6pm last night and was never restored. How much more time is the update going to take?

[Tanea Drake @Seddna23]

@CityPowerJhb 3 hours no updates. Is this yet another week in the dark for Honeydew? Let me guess your next update will be ‘technicians will be dispatched’ with absolutely no times given for said dispatch… it’s like watching a bad TV drama we know the plot

[Tanea Drake @Seddna23]

@CityPowerJhb We haven’t had electricity since Monday except for a few short hours in between. Being told ‘in time’ and ‘we apologise for the inconvenience’ is not good enough anymore. Residents need to know how to plan their days in order to still get paid to pay for electricity we don’t get

[Tanea Drake @Seddna23]

@username97011 @CityPowerJhb Sorry to say but yes that is how they treat the paying customers. Services not rendered, updates not given, power not restored. All the while we pay and pay and pay extra for having to work at cafes to charge devices or else we lose our jobs. No pay break for us.

[Tanea Drake @Seddna23]

@CityPowerJhb Come on! Every time you loadshed this week the power didn’t come back!

We cannot live like this.

[Tanea Drake @Seddna23]

@CityPowerJhb And power came on for like 5 minutes after our 6-8pm loadshedding and is now off again… Honeydew block 11 as always, remains a problem

[Tanea Drake @Seddna23]

@CityPowerJhb So if you know that Beyers is always subjected to cable theft during loadshedding why not actively work on the problem? Only loadshed us during the day / make sure there are patrols at night? This costs residents a fortune and yet we still pay for services not rendered

[Tanea Drake @Seddna23]

@CityPowerJhb @SoaresChanel When will the team sort it out? 6 hours later team will only be dispatched. It’s sad that lack of correct information and service is just your way of dealing with this mess

[Tanea Drake @Seddna23]

@CityPowerJhb Honeydew Block 11. You have your update saying we’re fully restored and we’re not. Power hasn’t come back, need to work and really tired of going to go work at cafes when I pay for electricity at home