David Cavill

We text your missed calls back before the lead calls your competitor. Lead recovery for home service businesses.

[David Cavill @SeenOnMain]

Missed call? We text back before the lead calls your competitor. Speed-to-lead recovery for plumbers, HVAC, electricians.

[David Cavill @SeenOnMain]

@1752vc named SeenOnMain in this week's VC Unfiltered roundup: a plumber loses the job not for bad work, but because he was under a sink when the phone rang. What I built this to fix. https://t.co/NLgayZ6FPQ

[David Cavill @SeenOnMain]

That's not a marketing problem. Marketing already did its job. Full piece, first in a series:
https://t.co/FMBKvjxhIm

[David Cavill @SeenOnMain]

Pick any plumber, electrician, or HVAC company near you. Fill out their contact form like a real customer. Start a timer.

I did this over and over this month. The pattern that showed up almost every time is worth a thread.

[David Cavill @SeenOnMain]

Every business I looked at had already done the hard part. Real site, real number, real reviews. Someone paid real money to get a stranger to reach out. Then the lead just sits there.

[David Cavill @SeenOnMain]

Your crew calls leads back hours later. By then the customer already booked with the shop that picked up on the first ring. 78% of jobs go to whoever answers first. The work isn't the problem, the gap is.

[David Cavill @SeenOnMain]

New HVAC shop. You're mid-install on a condenser and the phone rings in the van. You can't stop for it. You call back an hour later and they already booked someone else. 85% of missed callers never try you again. You lost a job you never knew existed.

[David Cavill @SeenOnMain]

Homeowners send the same quote request to three or four contractors. The first one to respond gets the job. If you're second or third, you're spending an hour writing a proposal for work that's already been signed. That wears you down more than losing the job itself.

[David Cavill @SeenOnMain]

Jobber handles your scheduling. Housecall Pro handles your invoicing. Neither one is watching your contact form at 7pm when a homeowner submits a quote request. That lead sits until you check it the next morning, and by then they already booked the contractor who called back

[David Cavill @SeenOnMain]

trade businesses do it poorly.

[David Cavill @SeenOnMain]

You just started your own electrical shop. First month, referrals flow in. Month two you're on a ladder all day and miss six calls. You call back after dinner. Three already booked someone else. Growing a trade business and answering the phone are two different jobs, and most

[David Cavill @SeenOnMain]

Your website says you're available anytime. Friday at 7pm a homeowner calls about a leaking water heater, hits voicemail, and rings the next contractor on Google. 41% of weekend calls go unanswered at the average shop. The promise and the reality don't match.

[David Cavill @SeenOnMain]

https://t.co/Yu9dsaODiZ

[David Cavill @SeenOnMain]

@hazelelliss The glass door, aka window on the fridge. They had solid doors, couldn't see inside.

[David Cavill @SeenOnMain]

@rubenhassid Nice but nothing like trial and error.

[David Cavill @SeenOnMain]

If I see another “My AI stack post” I will ask my ai stack to ignore such posts. If you want my ai stack comment below.

[David Cavill @SeenOnMain]

@sauda_coder 80 too many defeats the purpose

[David Cavill @SeenOnMain]

@jarydesign truth