Sentinel Global Solutions

Wayne Farrell | Board & Executive Advisor | Operational Resilience, Enterprise Risk & Crisis Decision-Making

[Sentinel Global Solutions @SentinelGlobal_]

@KellyinDelhi @rtenews He has a great track record. Will do great things at IndiGo.
Have always wanted to see how he would have fared in one of the Middle East carriers.
Oman Air, particularly.

[Sentinel Global Solutions @SentinelGlobal_]

@Turbinetraveler Many years ago, standing at the airport fence, as a young wannabe pilot I saw an Air Canada DC-8F takeoff from Runway 23 at Dublin Airport.

Most likely empty, on rotation, it pulled into what looked like a near vertical climb profile.
Something I will never forget seeing.

[Sentinel Global Solutions @SentinelGlobal_]

@SusieM414141 Most cabin crew will have no issues with you changing seats after takeoff and when the seatbelt sign is off.
Unless you try to get into a premium paid seat which is not allowed.

[Sentinel Global Solutions @SentinelGlobal_]

@DublinAviator23 It's windy out there today.

[Sentinel Global Solutions @SentinelGlobal_]

@airmainengineer I have always found it annoying that the switch is not mounted in the direction of travel.

[Sentinel Global Solutions @SentinelGlobal_]

Different threat profiles, different responses.

A Scandinavian prime minister cycling to work faces a vastly different risk environment than a US Vice President abroad.

The office, the symbolism, the intelligence picture, and the volume of credible threats drive the security model, not personal preference.

Fourteen aircraft is not “luxury.” It is layered contingency planning, redundancy, communications, medical capability, and rapid extraction options compressed into a short visit.

The objective is not convenience. It is ensuring that a single point of failure does not become a geopolitical crisis.

[Sentinel Global Solutions @SentinelGlobal_]

@airmainengineer Isn't this the famous jacking incident?

[Sentinel Global Solutions @SentinelGlobal_]

@Turbinetraveler The integrity of the switch gate has never been questioned. It's solid. The focus of testing is on the strength of the mechanism that holds the switch lever in place. The question being: can a combination of forces bump the switches out and over the gate?
Highly unlikely.

[Sentinel Global Solutions @SentinelGlobal_]

She appears to have raised her middle finger to the photographers.
Not the greatest of moves from a image management perspective.
She clearly has her husband's ear and therefore a possible level of influence.
Level-headedness would be a better look, rather than losing her cool.

[Sentinel Global Solutions @SentinelGlobal_]

This is what good crisis management actually looks like.

Little Pyg restaurant in Powerscourt Shopping Centre, Dublin has a traditional Neapolitan oven built with stone from Mount Vesuvius.

Recently, a crack appeared in the oven stone. Still usable. Still producing pizzas. But with a real risk of failure at any moment.
Here’s the critical decision: they shut it down:

For 4–5 days, no pizza service.
Revenue hit accepted.
Complaints anticipated.

Instead of pretending “all is well,” they:
- Took the risk seriously before it became an incident.
- Communicated openly with customers.
- Offered goodwill discounts (20% on bookings, 10% on walk-ins).
- Flew specialist oven artisans from Naples to fix it properly.
- Refused to compromise on quality or safety, despite the cost.

Owner Paul McGlade chose long-term trust over short-term cash.
This is textbook crisis leadership:

- Early risk recognition
- Decisive action
- Transparency
- Customer-centred mitigation
- Values-driven decision making

Most organisations wait for failure, then scramble to explain it.
Little Pyg acted before failure occurred.
That’s not just good hospitality.
That’s professional risk management done right.
Protecting their standards, their customers, and their reputation.

A job well done.

[Sentinel Global Solutions @SentinelGlobal_]

A good example of bad crisis prevention:

When a political party blocks a popular figure from standing, it sends two messages: that it values control over democracy and that it fears internal accountability.

The opposition seize on Labour’s decision to block Andy Burnham’s candidacy as proof of weakness and poor judgment.

A self-inflicted crisis of integrity just when unity matters most.

https://t.co/dKD1R5Jduv

[Sentinel Global Solutions @SentinelGlobal_]

An observation in the preliminary report that I would most like to see reasoned out in the final report is:

"The throttle levers were found in the idle position when recovered after the crash; however, the flight recorder data showed that both had been kept at takeoff thrust until impact."

[Sentinel Global Solutions @SentinelGlobal_]

@GrondaMark @Fahadnaimb You're missing my point. Had the incident ended up as an accident the event would have been clear for all to see.

[Sentinel Global Solutions @SentinelGlobal_]

A government that spent €336,000 on a bike shed should to be very careful about chastising a critical treatment unit for spending €1.4m on urgent cancer care for members of the public, in order to avoid delays created by that same government. Regardless of who the directors were.

https://t.co/YZLwDcgzFS

#stjameshospitaldublin

[Sentinel Global Solutions @SentinelGlobal_]

@Fahadnaimb Yes. Madness.

[Sentinel Global Solutions @SentinelGlobal_]

@OnDisasters Tailwind on rotation. Continued to Cancun.

[Sentinel Global Solutions @SentinelGlobal_]

@airlinevideos The A321 strikes again.
Reputed to be quite the handful, especially if you have gone over to it from the very forgiving A320.

[Sentinel Global Solutions @SentinelGlobal_]

@IrishTimes My issue with this guy is that there is no care for risk assessment. I've seen many people fall over. That can sometimes end very badly. Hit by a car or a bike. Fall into another person, or a child. It's all fun and games until someone gets a traumatic brain injury.

[Sentinel Global Solutions @SentinelGlobal_]

@ContinuouSafety @Fahadnaimb It's the two full head turns towards the student that always gets me in this video. He knows he's already saturated / fixated on the touchdown zone. The ground rush is increasing. The only question to answer at that point is how far past that decision gate is he going to go.