Sepideh Amrei

[Sepideh Amrei @Sepideh]

@Ehrls15 please respond to Ticket #289939. It is totally a substandard customer service to delay tickets for more than 4 month .

[Sepideh Amrei @Sepideh]

@Ehrls15 @APompliano @investvoyager Are you going to respond to Ticket #289939 or not????? It was opened on April 4.

[Sepideh Amrei @Sepideh]

@Ehrls15 are you going to do anything about my support ticket that was opened in April?

[Sepideh Amrei @Sepideh]

@Ehrls15 @investvoyager Can you fix the issue where I transferred crypto to your platform 2 month ago and yet to receive them? Ticket #282424

[Sepideh Amrei @Sepideh]

@Ehrls15 Please have somebody look into the ticket #282424 which was submitted in early April.

[Sepideh Amrei @Sepideh]

@Ehrls15 @VicOladipo @investvoyager Please resolve the issue on ticket #282424 which was submitted in early April.

[Sepideh Amrei @Sepideh]

@investvoyager Please resolve the issue on ticket #282424 which was submitted in early April.

[Sepideh Amrei @Sepideh]

@Ehrls15 @TerrellAshley13 @MariGotOptions @investvoyager Any UPDATE on my ticket???????????????? How long should I wait?!!!! This is getting ridiculous.

[Sepideh Amrei @Sepideh]

@Ehrls15 @TerrellAshley13 @MariGotOptions @investvoyager @Ehrls15 please also have my ticket #282424 looked at. It’s been more than a month now. Thanks!

[Sepideh Amrei @Sepideh]

@Ehrls15 @redroc_crypto @Elim_Garak_59 @investvoyager @Ehrls15 there are also a big group of users with open tickets who are frustrated with having to wait for several weeks (in my case for months) for their issue to be resolved. Please address those issues.

[Sepideh Amrei @Sepideh]

@Ehrls15 @VicOladipo @investvoyager @Ehrls15 Is Voyager going to do anything about my customer support ticket # 282424????? It’s been more than a month!!!!

[Sepideh Amrei @Sepideh]

@coincapitalfx Any updates? It is more than a month that I am waiting for my coins to show up on my account. Very frustrating!

[Sepideh Amrei @Sepideh]

@coincapitalfx please look into my Ticket #289939. I’ve been waiting for over a month.

[Sepideh Amrei @Sepideh]

@coincapitalfx Still waiting!!!

[Sepideh Amrei @Sepideh]

@coincapitalfx Thanks. Email was sent.

[Sepideh Amrei @Sepideh]

@coincapitalfx I transferred XRP from Coinbase pro. Coinbase shows the transfer is complete but ripple coins are not in my Voyager account. It’s been over a month now.

[Sepideh Amrei @Sepideh]

@coincapitalfx I’ve been waiting for a month on Ticket #289939 and nobody is responding.

[Sepideh Amrei @Sepideh]

@coincapitalfx please help me with this support ticket. Ticket #289939

[Sepideh Amrei @Sepideh]

@Ehrls15 Stephan, I transferred XRPs from CoinbasePro to Voyager over a month ago. Coinbase shows the transfer was completed but XRPs are not in my Voyager account yet. I opened a support ticket and yet to hear back from your customer support team. Please help resolve this issue.

[Sepideh Amrei @Sepideh]

@KaiBui @investvoyager I had the same problem with XRP transfer from Coinbase Pro to my voyager Acct. Coinbase shows that it transferred, but it is not in my Voyager account. Sent tickets weeks ago but no response.