Serena Nüsing

Senior Service Designer @PolicyProfUK @PolicyLabUK | Bringing design into government and policy making | all views my own

[Serena Nüsing @SerenaNusing]

📣Do you work in a #design team for the UK #PublicSector? Make your voice heard now!
We are making a landmark case to #government about the future of design. Whatever your role in design, you can now share your views. 👀Read more about the survey here: https://t.co/AKXGOO4oIU

[Serena Nüsing @SerenaNusing]

Interested in People-centred Policy Innovation? @PolicyProfUK & @PolicyLabUK have launched a new five-part course designed to help you apply innovative, people-centred tools and methods. Check it out:
https://t.co/xSDeTwFhIZ

[Serena Nüsing @SerenaNusing]

Our team is designing an #innovative model to evaluate #policymaking environments. We tested our first prototype with @HMRCgovuk. Read more from @TillyCorbz about our collaboration #PublicPolicyDesign https://t.co/oxYzIEdjzO

[Serena Nüsing @SerenaNusing]

The hard thing isn’t designing a new digital product or service. The hard thing is creating an Organisation where everyone can deliver better services by default. - listening to @kateldn #servicedesign

https://t.co/2wrwgPb3va

[Ben 🌳🔥🌊 #ActNow #ActMore #climatebreakdown @benaldo]

👋 Hello! Do you help build / transform / run government services?

We've a v short & v important survey for you, to help Cabinet Office improve our standards & guidance: https://t.co/WR5S3twHwV

Pls also share, spread the word?

RTing this is a great start - ta in advance! 🙇

[Serena Nüsing @SerenaNusing]

Interested in improving policy making and building capabilities across Gov? 📣Join our team as a delivery manager @PolicyProfUK #JobAlert
👉 https://t.co/4OU0VRTSbn

[Serena Nüsing @SerenaNusing]

Looking forward to day 2 of the Creative Leadership Masterclass by RCA exploring the three values of #creativity #empathy #clarity
@RamaGheerawo

[Policy Lab UK @PolicyLabUK]

.@SerenaNusing, who is currently doing a placement with Policy Lab, has written about her service design work at @PolicyProfUK on using scenario building with stakeholders to visualise different policy decisions and their consequences.

https://t.co/ttWYpPzKd7

[Serena Nüsing @SerenaNusing]

📣My new blog is out https://t.co/xy1GLwU2Af

#readinglist #designmethods #policydesign #government

[Serena Nüsing @SerenaNusing]

@BBCScotNewsdesk Hi Lucy, yes those images are mine and happy for you to use.

[Serena Nüsing @SerenaNusing]

Strathbungo Window Wanderland ✨

[Serena Nüsing @SerenaNusing]

Interested in behavior design? Here is a helpful list of books to start with 👉📚https://t.co/XgY8lPV7yh
#designbooklist #behaviourdesign #timeforreading

[Serena Nüsing @SerenaNusing]

@MrNeilScott @NatalieWhittle @NiallTheSeal Was good to see you Neil!

[Serena Nüsing @SerenaNusing]

#SantaDashGlasgow2022

[Serena Nüsing @SerenaNusing]

„The more we create new digital services the more there is to make accessible, usable and desirable. And the more functionalities the more complexes the interfaxes are.“
@design_gouv

Great event by @OECD hearing from France🇫🇷UK🇬🇧& Korea🇰🇷 about good public #ServiceDesign

[Serena Nüsing @SerenaNusing]

💡Sharing some early insights from our research on improving the policymaking environment https://t.co/hOon3l4MOT

[Serena Nüsing @SerenaNusing]

@lightfollows @ronwakkary @tealtweets @UUResearchInnov @lixindex That’s amazing👏👏👏

[Serena Nüsing @SerenaNusing]

@brimorga

[Serena Nüsing @SerenaNusing]

🍰The Policy Layer Cake:
- Interaction Layer
- Organisation/ Business Layer
- Foundation Layer

Interesting talk on #policydesign at #SDGC22

[Serena Nüsing @SerenaNusing]

“As the problems are expanding so must design.”

Thought-provoking talk by Christian Bason on stretching the future by design at #SDGC22

[Serena Nüsing @SerenaNusing]

“By applying ethnography to our futures work, we can point out what is valuable to hold on to, and what we need to let go of, to build desirable, and sustainable futures.”

#SDGC22