Everyone bought into AI. Few are seeing the return.
Now that changes. When AI runs in silos, value gets stuck. ServiceNow breaks down the walls—connecting any workflow, any AI, and any data source—to put AI to work for people.
Every company is investing in AI. Few are seeing it pay off. That gap is what the inaugural @Fortune AIQ Summit is built to close—and we're a presenting partner.
On October 1 in New York, executives from the Fortune AIQ 75 will get candid about what separates AI that scales from AI that stalls. The technology is half the story. Judgment, creativity, and trust are the other half.
Join us in NYC. https://t.co/89xlxJpt2o
AI moves fast. Oversight has to move faster.
Join us August 27 to see ServiceNow AI Control Tower in action and learn how to govern every agent, everywhere—without slowing innovation down. https://t.co/tOnNJLEyzd
Everyone's talking about what AI can do. We're showing what it actually does.
We power over 100 billion workflows and trillions of transactions for our customers. That's not hype—that's governance, orchestration, and control at scale.
ServiceNow: the rules, the rails, the control tower. Where potential becomes payoff. Our Q2 results back it up. Full story here. 👇 https://t.co/ULPRodHP7F
The legacy security model needs to evolve for the infinite threat landscape. Learn how your security peers are keeping up. Read the report. https://t.co/HHxUSneG1E
Your people team is running the same orientation conversation for the 50th time this quarter. What if they could focus on the conversations that actually build culture? Helping new hires understand where they fit, what they're expected to own, who to turn to—the stuff that sticks.
AI specialists make it possible, autonomously handling the repetitive workflows so your team can focus on what humans do better.
https://t.co/b3Oue9OG50
Most service teams are forced to pick a lane: faster resolutions or quality interactions. AI specialists help you do both.
Customers move faster without the friction of talking to a bot. Your team gets breathing room to scale without burnout. That's not a tradeoff—that's competitive edge.
https://t.co/b3Oue9OG50
Nine cities. One hands-on experience where you'll meet your AI control tower and start putting it to work. Register now for World Forum 2026: https://t.co/UkP0Zhidol
No one gets into IT to clear repetitive tier-1 tickets all day. AI specialists handle that instead—freeing your team to architect the systems, solve the hard problems, and build infrastructure that actually moves the business.
https://t.co/33VKR8csoF
“We will only get there if we do this together.” Jayney Howson, Chief Learning Officer at ServiceNow.
At our International Women in Engineering Day event this week with @ServiceNow, we brought together the people shaping technology, performance and business to share the decisions, challenges and career pivots behind their journeys.
Because the barrier is not ability. It is believing the opportunity is available to you. Together, we are helping to open more doors into engineering and ensuring that they remain open for the next generation.
#INWED2026
One 'quick question' spirals into 6 emails across 4 departments. Sound familiar?
🙋 Watch this.
Learn more about @ServiceNow EmployeeWorks: https://t.co/aUQYoVkZiK
#GetWorkDone#PutAIToWorkForPeople
Your workforce is ready for AI. Your operating model isn't.
That's not a hunch. It's what 2,000 workers across 19 countries and 12 industries told us in the 2026 Enterprise AI Maturity Index.
Employees are more likely than executives to believe AI will improve their work—but 42% say they aren't getting enough training, and 58% say their organization isn't doing a good job connecting AI-enabled workflows across the enterprise.
When workers are ready but systems aren't, AI ROI takes the hit.
Learn more: https://t.co/0KrcIlykQa
@AnthropicAI built two of the most advanced AI models available to enterprises. Then, a government directive shut them off for every customer.
Access to AI is a policy decision now, not just a technical one. Here's what that means for your organization: https://t.co/lhjBT9nV3m
We interviewed the founder whose AI agent wiped his production database in nine seconds. Here's what he told us—and what it means for anyone building with AI agents.
https://t.co/KzEeNXoLUw
Jeremy Crane (@lifeofjer) has been coding for 20 years. He grew up in his father's data center. He is not a vibe coder. And an AI agent still wiped his entire production database in nine seconds.
We sat down with him to ask the questions the internet couldn't stop debating. Hear his full conversation with ServiceNow’s @SeanJRegan: https://t.co/ONW4QBxGDh
Most organizations deploying agentic AI are paying for a capability they haven't built for.
We surveyed 4,500 executives across 12 industries and found that more than half are using AI agents as a set of disconnected assistants—handling tasks, not completing work. Only a small percentage have moved to full orchestration, where agents hand off to each other, manage exceptions, and close out processes end-to-end.
How did they get there? Our study breaks down what these AI leaders built differently—from how they structure agent workflows to how they govern decision-making across them. Dig in: https://t.co/umogPKW9xa