@Turo trip was cxldby the host on the day of trip. Your automated email told me to rebook which I did. Because it was last-minute, the new car cost $658 MORE. Customer service is refusing price-match because I didn't'call first' even though I just did exactly what the email said
@turo I'm a host and am having trouble getting paid for a late return invoice. Phone support is a struggle to deal with. Can you help me figure this out please? Frustrating experience thus far
@turo horrible customer service, I’m waiting on the chat for a wrongly booked vehicle and I’m not having any help from your agent. She just stop answering. I don’t understand hoy you treat your clients that way
@realrcwilliams@turo Hi,@realrcwilliams So sorry to hear this.
Please drop us a DM with your email address and WhatsApp number. we'll advise you further
@turo you guys messed up and refuse to help. My hosts vehicle was reported stolen a week ago and for some reason my trip was canceled today…Just before my trip begins. This has put me into an incredibly difficult situation. Please help me out.