Management CS HelpLine

[Management CS HelpLine @ServiceTeamHD]

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[John McCormick @johnmccormick]

@TravelodgeUK I’ve already sent that form, but it says it can take 5 to 8 days for a response. Again, this is not hospitality. I realize your company has been in the news frequently for issues, but future possible guests should still take priority.

[Management CS HelpLine @ServiceTeamHD]

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[Sqwizz @Swifty2790]

@TravelodgeUK since when did you start charging for onsite parking at your hotels. Like the £10 to £25 for pet up-charge wasn’t steep paying parking as-well.

[Management CS HelpLine @ServiceTeamHD]

We'd love to help you out we understand the concern with this serious situation! Please send us a DM with your email, phone number, and more about the situation so we can look further into this.
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[Tish. @natashal0uise]

Can somebody please tell me how to email @TravelodgeUK customer services?

[Management CS HelpLine @ServiceTeamHD]

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[Danah @Danah71848992]

@TravelodgeUK I made a complaint and not heard anything back.

[Management CS HelpLine @ServiceTeamHD]

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[Gabbywaters97 @chloevero1997]

@TravelodgeUK
Was promised a refund for some reason the refund was declined to my account. Have emailed several times asking this to be checked and for it to be issued again but no response.

Thanks!

[Management CS HelpLine @ServiceTeamHD]

We'd love to help you out we understand the concern with this serious situation! Please send us a DM with your email, phone number, and more about the situation so we can look further into this.
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[h dog @jayn2222]

Paid £300 for a flexible room @TravelodgeUK for the option to cancel or amend freely, go to cancel my booking and it’s telling me I am owed a £0 refund what the f

[Management CS HelpLine @ServiceTeamHD]

We'd love to help you out we understand the concern with this serious situation! Please send us a DM with your email, phone number, and more about the situation so we can look further into this.
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[Gael Force. @Locheelad]

@TravelodgeUK hey Travelodge. Why don’t you reply to my email confirming my change of booking. You took the money straight away but booking hasn’t been changed yet and no confirmation.

[Management CS HelpLine @ServiceTeamHD]

We'd love to help you out we understand the concern with this serious situation! Please send us a DM with your email, phone number, and more about the situation so we can look further into this.
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[👍🙊Gill😂🎩 @itsnickelflysk3]

@TravelodgeUK
Is there an issue with your booking site rn? We are trying to book & its not letting us pay (which would be lovely for it to be free 😅) Its saying that any card we try to pay with jsnt supported by the system
Can you help please

[Management CS HelpLine @ServiceTeamHD]

We'd love to help you out we understand the concern with this serious situation! Please send us a DM with your email, phone number, and more about the situation so we can look further into this.
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[Auntywoke @Auntywoke124292]

@TravelodgeUK over a hundred pounds for a nights accommodation in Inverness and despite being on the ground floor, unable to close the windows due to the stench of stale sweat..was this an extra I’d missed when booking?

[Management CS HelpLine @ServiceTeamHD]

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[DyllisFaifeCoaching FRSA💙💚 @dfcoaching1]

Hey @TravelodgeUK there is a technical problem with your website. Trying to book but system saying all the cards are not valid. Booked yesterday fine.

[Management CS HelpLine @ServiceTeamHD]

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[Cameron @Cameronnufc1892]

@TravelodgeUK can you please reply to me your hotel in Kew bridge London is horrendous and I want a refund

[Management CS HelpLine @ServiceTeamHD]

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[Raymond Docwra @RaymondDocwra]

Hey everyone knows I love @premierinn , stay in them enough but beginning to think they are taking the piss with prices. Thought I’d check a rival and nearly £100 difference !
Looks like I’m gonna have to start switching to @TravelodgeUK

[Management CS HelpLine @ServiceTeamHD]

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[kf10001 @kf10001]

@travelogeuk_1 @TravelodgeUK I did - 7 years ago! I did over and over and over again and waited for someone to get back to me. I was in a room with my 9 year old son and couldn’t leave the room as there were around a dozen to 20 men coming in and out of the fire exit all through the night.

[Management CS HelpLine @ServiceTeamHD]

We'd love to help you out we understand the concern with this serious situation! Please send us a DM with your email, phone number, and more about the situation so we can look further into this.
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[Sparkle @Sparkle_71]

Not had a bit of sleep due to guest imcident in hotel - ambulance and police called. Be advised @TravelodgeUK I'll be claiming a refund for the worst hotel stay ever.

[Management CS HelpLine @ServiceTeamHD]

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[Chloe @ChloeMayAird96]

@TravelodgeUK I’m extremely frustrated with how my complaint is being handled. The person dealing with my case is refusing to allow me to speak to anyone else or escalate the matter, while also refusing to help resolve the issue. Please can someone contact me.

[Management CS HelpLine @ServiceTeamHD]

We'd love to help you out we understand the concern with this serious situation! Please send us a DM with your email, phone number, and more about the situation so we can look further into this.
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[Em ✨ @PickUpAPerPer]

@TravelodgeUK hi! I'm trying to add early check in for my hotel stay tonight but the website won't give me a button to pay! Please can you assist?

[Management CS HelpLine @ServiceTeamHD]

We'd love to help you out we understand the concern with this serious situation! Please send us a DM with your email, phone number, and more about the situation so we can look further into this.
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[Sarah Sandys @sarah_maths]

@TravelodgeUK @Travel_Lodge I’m still waiting to hear about compensation for bed bugs now in my own house and that of a house I visited because it took you over a week to respond to my initial complaint. I can’t go ahead with professional treatment until I hear back from you on this.

[Management CS HelpLine @ServiceTeamHD]

@RodriguezMayn
We’re sorry to hear about this experience and understand your frustration. This is not the level of service we aim to provide. Please follow us and send a DM with your full name, Whatsapp number and email address used for immediate assistance Thank you

[Management CS HelpLine @ServiceTeamHD]

We'd love to help you out we understand the concern with this serious situation! Please send us a DM with your email, phone number, and more about the situation so we can look further into this.
𝑱𝑴_𝑺𝒖𝒑𝒆𝒓𝒗𝒊𝒔𝒐𝒓

[Pchappell @Pchappell1970]

I have an open complaint [Travelodge Case # 15071-2959816 (ref:!00D0N0ibZj.!500P30lg02E:ref)] for an immediate booking error i am not looking to cancel,change dates, or refund simply to change hotel choice made in error. Simply asking for a goodwill gesture.
@TravelodgeUK

[Management CS HelpLine @ServiceTeamHD]

We'd love to help you out we understand the concern with this serious situation! Please send us a DM with your email, phone number, and more about the situation so we can look further into this.
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[paul toner @paultoner999]

@TravelodgeUK hi iv just sent you a message .. can someone sort my query as the same person who told me I can amend it is now telling me I can’t.. even after giving me a contact number to call.. where I was told I shouldn’t of even been given their number?!