How do you handle a massive seasonal call spike without stretching your office team thin?
Comfort Now relied on Sam and Wendy, two AI Virtual Agents, to manage the summer rush. With daily phone duty off his plate, owner Casey McAllister closed an 18-unit commercial replacement and finally got his evenings back.
#ServiceTitan
What the trades are missing in reaching young people?
Tyler Kropp, owner of Home Run Roofing, says students hear it differently from someone who they can relate to.
Full breakdown in the replies.
#ToolboxfortheTrades#ServiceTitan
Cold weather can reveal problems that go unnoticed the rest of the year. A 10-year-old water heater is close to its 11.3-year median replacement age. A 10-year-old furnace? Not close at all. The median there is 17.7.
Full story in the replies.
#StateoftheTrades#ServiceTitan
At Pantheon 2026, Vincent Payen shared how AI gives trade businesses an edge: pick the workflows that matter and build on your own terms.
#ServiceTitan#Pantheon2026
Today, we’re making it even easier to research & book home services with direct links in AI Mode through partners like @angi_home@thumbtack@housecall & @GetJobber (and @ServiceTitan coming soon). It's available now in the U.S.
I had a plumbing emergency at home recently (main line backed up, water coming up fast), and Search really came through.
Pulled up AI Mode and just described my situation. It handled everything: compared local pricing, checked reviews, and made recommendations based on my situation. I quickly booked a great plumber who came right out and got it fixed.
Give it a try the next time you need a hand around the house.
@rmstein@angi_home@thumbtack@housecall@GetJobber Thanks @rmstein. Our mission is to champion the trades, and connecting ServiceTitan into AI Mode means more jobs booked with less friction. We are excited to be a part of this launch.
AI dispatch fell short at HomeX Services Group until the team standardized technician skills and job types. Then came a “huge leap,” says CTO Jennifer D’Ambra.
What would your dispatch settings say about your techs?
#ServiceTitan#AIfortheTrades
@ThomasHurdJM Hi Thomas, we apologize for any app glitches you are experiencing. If you would like to DM us your ServiceTitan email, we would like to look into this further for you to provide better assistance.
Shops with 50+ techs are booking 58% of the calls they receive. Shops with 1 to 10 techs are booking 30%.
Each unbooked call is a job that didn’t make it onto the board.
At smaller shops, one CSR or dispatcher often covers three techs. At bigger shops, each one supports seven.
#StateOfTheTrades #ServiceTitan
Recurring service businesses live or die by route density.
Goal-based one-click routing with preview is now live for property care.
How much of your routing do you still build by hand?
Learn more in the replies.
#ServiceTitan#PropertyCare#AIfortheTrades
The nation’s top plumbing professionals plumbing professionals went head-to-head today in a series of dynamic skills-based challenges to test their dedication, training, and expertise at the 2026 Elite Trades Championship Series.
Tune in to CBS Sports Network this December to see who takes home this year’s championship title.
#ServiceTitan #ETCS #PlumbingNationalChampionship
The nation’s top HVAC professionals, alongside HVAC apprentices, went head-to-head in a series of challenges designed to test their skills and expertise today at the 2026 Elite Trades Championship Series.
Tune in to CBS Sports Network this December to see who grabs the the @HvacNationals Championship title.
#ServiceTitan #ETCS
ServiceTitan for Property Care brings portfolio-wide visibility and process standardization to enterprise property care businesses. Through our partnership with Corteva Agriscience™, it also includes a native Sentricon® reporting workflow for monthly upload to Corteva. Learn more in the replies.
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GEM trains three out of every four of its own technicians in-house.
Those same employees spend weekends cooking meals and fixing heat and hot water at a shelter in Providence.
Full story in the replies.
#ServiceTitan#PowerTheNation
Giving back to the shops that continuously set the standard for field service excellence is what our Titan Tailgate stop in Tampa was all about.
Thank you to Premier Plumbers, Handyman Roofing, Caldeco Air Conditioning & Heating, and Banko Overhead Doors for having us out to feed your crews.
#TitanTailgate #ServiceTitan
During Pantheon 2026, we introduced a new agentic operating system that connects field and office operations in real time.
On Oct 29, Vahe Kuzoyan, President and Co-Founder of ServiceTitan, will walk through what that means for your daily operations.
Save your spot: https://t.co/4pS1ce7YlG
#ServiceTitan #Pantheon2026
Residential and commercial workflows share a lot of ground, but the differences decide how a business should run them.
David Helms filters every one through a single question: what problem am I solving?
Full episode in the replies.
#ServiceTitan#ToolboxfortheTrades