Sheshu Kumar Valuva

Architect, Interior Designer & Independent film maker

[Sheshu Kumar Valuva @SeshuValuva]

@AxisMaxLifeIns I would like to surrender policy as Iam not satisfied with the service provided...
I didn't receive the policy document, and not able to access latest premium receipt paid on 20th Aug

[Sheshu Kumar Valuva @SeshuValuva]

@AxisMaxLifeIns My concern is not resolved. Why are you giving wrong information. ?
I have not received my policy pack for 645051376. I cant access it. Please generate the policy pack

[Sheshu Kumar Valuva @SeshuValuva]

@AxisMaxLifeIns My concern is not resolved. Why are you giving wrong information. ?
I have not received my policy pack for 645051376. I cant access it. Please generate the policy pack

[Sheshu Kumar Valuva @SeshuValuva]

@AxisMaxLifeIns Dear team, Please look into my case Id 25896905, Its been 2 weeks Iam waiting for resolution.

Kindly escalate to relevant team and resolve my issue.
Otherwise I have to complain to higher government authorities

[Sheshu Kumar Valuva @SeshuValuva]

@AxisMaxLifeIns My concern is not resolved. Why are you giving wrong information. ?
I have not received my policy pack for 645051376. I cant access it. Please generate the policy pack

[Sheshu Kumar Valuva @SeshuValuva]

@AxisMaxLifeIns Hi, please assign team on priority to resolve my issue of not receiving Policy pack for 645051376. I know its a Combo plan & I received other primary policy pack. Now Iam requesting the other policy with number 645051376

[Sheshu Kumar Valuva @SeshuValuva]

@AxisMaxLifeIns Hi Team,
I do not accept that this complaint has been resolved.
I replied Explaining in detail in DM

[Sheshu Kumar Valuva @SeshuValuva]

@AxisMaxLifeIns Hi Team,
I do not accept that this complaint has been resolved.
I replied in detail in DM. Please check and revert

[Sheshu Kumar Valuva @SeshuValuva]

@AxisMaxLifeIns Dear Team, I received mail stating its part of combo plan. Please put yourself in my position and consider the situation from my perspective. the primary policy pack does not mention anywhere the details or coverage of the secondary policy pack.

[Sheshu Kumar Valuva @SeshuValuva]

@AxisMaxLifeIns Concern is not yet resolved. You have just replied to my complaint through mail, that you will get back checking the issue.

[Sheshu Kumar Valuva @SeshuValuva]

@AxisMaxLifeIns May I know time line for response. How much time it will take to respond. Please let me know.

[Sheshu Kumar Valuva @SeshuValuva]

@AxisMaxLifeIns Dear team, I dint get any call or mail. I think no one interested from your team, in resolving my issue

[Sheshu Kumar Valuva @SeshuValuva]

@AxisMaxLifeIns Iam posting here my issue from past 4 days.., nothing happened.
is there any process of escalation.. please let me know

[Sheshu Kumar Valuva @SeshuValuva]

@AxisMaxLifeIns Despite of Raising multiple complaints still nothing happened. Not received any response. Please assign relevant team to address my complaint of not getting Policy pack-- both soft & physical copy.

[Sheshu Kumar Valuva @SeshuValuva]

@AxisMaxLifeIns Please assign relevant team to address my complaint of not getting Policy pack-- both soft & physical copy

[Sheshu Kumar Valuva @SeshuValuva]

@AxisMaxLifeIns Hi Team, I am unable to access my policy soft copy. Reason mentioned by customer service that its not generated. I complained 5 times & asked to register case id, but your team denying saying I will receive by default after concluding chat.

[Sheshu Kumar Valuva @SeshuValuva]

@AxisMaxLifeIns I request you to assign relevant team to resolve my issue.

I haven't received my policy pack

[Sheshu Kumar Valuva @SeshuValuva]

@AxisMaxLifeIns My concern is not resolved. Please dont post wrong information.

Please assign relevant team to address my complaint of not getting Policy pack-- both soft & physical copy for policy -645051376

[Sheshu Kumar Valuva @SeshuValuva]

@AxisMaxLifeIns My concern is not resolved. Please dont post wrong information.

Please assign relevant team to address my complaint of not getting Policy pack-- both soft & physical copy for policy -645051376

[Sheshu Kumar Valuva @SeshuValuva]

@AxisMaxLifeIns My concern is not resolved. Please dont post wrong information.

Please assign relevant team to address my complaint of not getting Policy pack-- both soft & physical copy for policy -645051376

[Sheshu Kumar Valuva @SeshuValuva]

@AxisMaxLifeIns Can you please tell me how much time it takes your team to connect