Seth Hermann

I’m a UX designer, providing a diverse and empathetic approach to creating user-centric experiences through intuitive solution based design.

[Seth Hermann @SethHermann_]

Possibly the worst customer care I have ever experienced from @AdobeCare @creativecloud @AdobeUK another 4hrs on hold yesterday with no response and a promise of a call back which was supposed to be 45 minutes ago... #Day10later

[Seth Hermann @SethHermann_]

@UiSavior Hi All! Graphic designer transitioning in to UXUI.... All tips on gaining new clients would be much appreciated!!

[Doodapes @Doodapes]

100 Rts and we will reveal the first ever 1/1 Doodape.

[Seth Hermann @SethHermann_]

@martine24seven Lool think I need a little “brush up” myself. I’m there when your ready

[Seth Hermann @SethHermann_]

@martine24seven ...can you even skate tho?👀😅 We rode past them filming last week...

[Seth Hermann @SethHermann_]

@Google have just launched their free UX program for any who is interested.

https://t.co/dU3868Nhz9

[Seth Hermann @SethHermann_]

@AdobeUK @AdobeCare another day and another scheduled call that has not been met... livid is an understatement

[Seth Hermann @SethHermann_]

Possibly the worst customer care I have ever experienced from @AdobeCare @creativecloud @AdobeUK another 4hrs on hold yesterday with no response and a promise of a call back which was supposed to be 45 minutes ago... #Day10later

[Seth Hermann @SethHermann_]

I am still having issues with @AdobeCare and they are reluctant to assist, especially when they are at fault. Shocking customer for such a big organisation.

[Adobe Care @AdobeCare]

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[Seth Hermann @SethHermann_]

@AdobeCare @AdobeUK

[Seth Hermann @SethHermann_]

Possibly the worst customer care I have ever experienced from @AdobeCare @creativecloud @AdobeUK another 4hrs on hold yesterday with no response and a promise of a call back which was supposed to be 45 minutes ago... #Day10later

[Seth Hermann @SethHermann_]

@AdobeCare @AdobeCare @AdobeUK it has now been over 5hrs since the initial time of my call back that YOUR representative established... and yet again, NOTHING!!! Are you whiling to resolve your mistakes or not. This is appalling behaviour.

[Seth Hermann @SethHermann_]

@AdobeUK can someone please contact me in reads the my files that you have lost. It has been 5 day and I was given a 48hr window. My career and reputation so far has been tarnished. I have also lost two clients due to this and 4hrs today on hold?? Not acceptable.

[Seth Hermann @SethHermann_]

@AdobeCare @creativecloud what an absolute joke!! Over 2hours with no form of communication. It’s been 5 days. At least have the decency to contact me in regards to my files you have lost😡

[Seth Hermann @SethHermann_]

@AdobeCare “We will get back to you within 48hrs” **96hrs later, no response to where my projects saved on the cloud are... and 2 clients down! Why do I need to tweet @creativecloud to get a response? WHERE IS MY WORK????

[Seth Hermann @SethHermann_]

@AdobeCare Can i get an update on where my folders which are stored on the Creative cloud are please?

[Seth Hermann @SethHermann_]

Hi @Adobe, Why have ALL of my projects, which were saved to @creativecloud been lost?? I have patiently been trying to sort this out since Saturday afternoon.... Have you lost all of my work??? Can someone from your technical support team contact me ASAP!!!!

[Mashable @mashable]

Watch these sculptures disappear before your eyes

[Seth Hermann @SethHermann_]

@Adobe @creativecloud @AdobeCare Can someone please explain what is going on here? I am now expected to wait a further 48hrs to find out whether my files can be located? What do i tell my clients in the meantime??

[Seth Hermann @SethHermann_]

@AdobeCare I have spent the majority of my morning trying to retrieve projects which i have stored on @Adobe @creativecloud to be told that they have been permanently deleted!?!? All because i changed my subscription?? @AdobeUK WTAF!!🤬

[Rob Moore @robprogressive]

If you can live your life in a way that even if no one understands  you, you do what’s right for you, then amazing things happen #DailyRobism