No worse customer service than @SamsungUS . Bought a new @Samsung TV 2.5 mths ago + the extended care warranty. Going on my third week w/o a working tv. Up to 10+ calls. No one knows where the parts are. Refuse to send replacement. Awful.
@washingtongas Too late. After a 2nd confirmed technician did not show up on Saturday and being told that no one was going to be scheduled until Monday, yesterday someone showed up unannounced and confirmed that the issue was a Washington Gas pressure problem. Luckily they were able to fix it.
Day 7 with no hot water because of a gas pressure issue and @washingtongas just told me that they can't be here until Monday! How are people supposed to rely on a utility like this? The fire department was here and they couldn't even convince Washington Gas to show up.
@mcuban My question continues to be why a group of philanthropically focused billionaires can't set up a not-for-profit healthcare company to compete with the big boys. Similar to @costplusdrugs but to actually provide healthcare services without the incentive of maximizing profits.